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Eaton Corporation Senior System Architect (IoT Hardware/Software Product Development) in Arden, North Carolina

Eaton’s Segment Solutions Team (SST) is currently seeking a Senior System Architect to join our team! This position will be based at one of our following locations: Moon Township, PA; Arden, NC or Louisville, TN.

Position Overview:

We develop IoT connected smart devices into systems of commercial products, while working with technology and development partners, internal and external experts, and manufacturing teams around the globe in a highly collaborative environment with a very focused and agile manner. Our primary mission is in the innovative management of electrical power through intelligent products and services.

The individual in this position will understand and merge customer requirements into technology and product development road maps with significant growth opportunities for Eaton businesses. Serve as a technical and project lead in the research, design & development, and commercialization of new innovative products and services. Provide cloud/system architectural guidance and technical leadership with particular emphasis on the design and development of connected/IoT solutions and associated electronic plus mechanical hardware, full-stack software, device-level firmware, and customer technical support. Lead and coordinate product testing as required to meet regulatory compliance standards.

If you are motivated by challenge, personal and professional growth, and being part of our innovative new product team, you’ll fit right in.

Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.

In this function you will:

  • Contribute to value proposition and business case development; develop strategies for technology roadmaps that are linked to and supportive of the overall business strategies and create action plans to drive strategies to realization. Engage key influencers to gain voice of customer for future product/technology roadmaps and applications, while developing commercial strategies. Develop new product/service requirements, specifications, and use cases, using fact-based input from diverse sources including customers, sales, engineering, market research, competitive analysis, industry standards and trends, etc. Assume a leadership role in cross-business collaboration to uncover business and technical synergies. Work directly with stakeholders, engineering, and cross-functional teams to innovate new solutions/products and enhancements that solve customer problems

  • Develop proof of concepts and scalable solutions for real-world products; innovate, design, test, validate and work with manufacturing teams for timely launch of products/solutions. Serve as a technical and/or project lead on multi-disciplinary and multi-cultural globally distributed teams; responsible for meeting the schedule, scope, cost and technical targets for efforts under his/her control.

  • Utilize internal project execution processes including ProLaunch, Gate Reviews, Design Reviews, and Technical Reviews. Assist in the identification of leading external partnerships, outside technologies and best practices to bring to Eaton, particularly around Internet of Things concept. Define technical requirements and specifications for IoT platforms (communication devices, embedded software, edge computing, cloud computing). Lead the architecture, design, and implementation of new software products, including distributed systems, web, mobile, and IoT applications.

  • Contribute the development of Big Data architecture to support IoT platform needs including data acquisition, data storage, analytics, visualization, and reporting. Author high-quality, high-performance, unit-tested software code; work with the test team to ensure adequate and appropriate automated test coverage; investigate and fix bugs. Work across product marketing teams to define backend platform requirements to meet the needs of product and service offerings to enable a common approach to connectivity.

  • Identify, evaluate, and transfer leading technologies that pertain to existing, as well as potentially new, products/product lines. Develop integration methodologies between new and existing technologies. Develop effective training tools and materials for sales and support personnel, specifying engineers, installers, customers, and end users relating to product platforms and software/services applications and participate in formal/informal training sessions. Work with manufacturing and operations teams to launch new products, improve yield rates, identify opportunities for process improvements, and to achieve cost savings targets.

  • Manage customer relationships, maintaining customer satisfaction while effectively managing scope of projects/programs. Actively contribute to technical papers and presentations as well as IP generation through authoring (or co-authoring) disclosures and patents; analyze IP landscape of potential new products; maintain and defend existing patents that cover the technology needs of the business.

  • Develop as a subject matter expert through active participation in conferences, seminars, and/or consortium meetings in relevant industry to network and stay current on top of field; contribute to group knowledge sharing platforms and best practices. Lead, mentor, and recruit a highly skilled and agile engineering team which defines, implements, tests, and supports new innovative solutions.

When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.

Our teams are:

- Ethical –We play by the rules and act with integrity. We are proud of our actions.

- Passionate -- We care deeply about what we do. We set high expectations and we perform.

- Accountable -- We seek responsibility and take ownership. We do what we say.

- Efficient -- We value speed and simplicity.

- Transparent -- We say what we think. We make it okay to disagree.

- Learning Agile – We are curious, adaptable, and willing to teach what we know.

These values enable us to tackle some of the most important challenges on the planet, never losing sight of what matters. As a team, we have the power to make a difference.

Benefits & Perks:

You give us your best, we’ll reward you well. Eaton strives to provide industry competitive, employee well-being focused benefits and programs globally. The items below represent common programs globally, but program availabilities may vary by site. Please check with an HR representative on the programs available at your local site. In many cases, programs may be provided by government resources in compliance with local regulations, instead of directly by Eaton.

- Healthcare/retirement savings programs to support you now and as you plan for the future

- Wellness programs and resources to support the well-being of you and your family

- Tuition assistance or financial help for ongoing learning and development

- Paid time off with vacation, sick days, and holiday observance

- Flexible work options to help balance work/life demands (at participating Eaton sites)

- Donation matching (US, Canada, Puerto Rico)

- Recognition programs for a wide range of achievements

- Referral program to reward you for helping us find the right candidate

- Competitive compensation packages to reward skills and performance

- Paid parental leave for birthing and non-birthing parents

- Fitness reimbursement to support your healthy lifestyle

- Casual dress policy that allows jeans in the office


Required (Basic) Qualifications:

  • Bachelor’s Degree in Computer Science or Electrical/Electronic Engineering from an accredited institution required.

  • Minimum 5 (five) years of experience in developing IoT connected products.

  • No relocation is offered for this position. All candidates must currently reside within 50 miles of Moon Township, PA; Arden, NC or Louisville, TN to be considered. Active Duty Military Service member candidates are exempt from the geographical area limitation.

  • Must be legally authorized to work in the United States without company sponsorship now or in the future.

Preferred Qualifications:

  • Experience in IoT connected products solution development, application, and infrastructure architecture, including backend software, APIs, frontend applications and device level firmware.

  • Experience working with cloud development platforms such as Azure (or similar).

  • Experience with wireless and rf communication protocols: WiFi, ZWave, Zigbee, Bluetooth Low Energy and local device communication.

  • Experience in Enterprise software development along with Embedded Firmware Development.

  • Experience with Scaled SaaS solutions, SOA, microservices, REST, API development, message brokers, reactive streams.

Position Criteria:

  • Thorough understanding of relational and non-relational database systems

  • Working knowledge of networking protocols and concepts (e.g. WebSockets, HTTP, TCP, MQTT, AMQP)

  • Knowledgeable with various programming and scripting languages such as C++, C#, JavaScript, and Python

  • Knowledge of security concepts such as encryption, certificates, and key management, penetration testing and software code compliance

  • Knowledge of Linux and Windows operating systems and their associated development platform

  • Working knowledge of HTML and CSS

  • Strong problem solving and software debugging skills

  • Demonstrated experience in leading new technology efforts from inception thru commercialization and customer deployment, driving program deliverables, identifying and resolving technical and program decision/issues

  • Proven ability to stimulate technology development, process improvement and product leadership

  • Ability to develop professional and productive working relationships with internal and external partners/peers/team members and to appropriately communicate with customers

  • Ability to influence the organization on the strategic direction of the business, and drive tangible and concrete actions to ensure progress

  • Ability to teach technical plus product concepts and to convey complex topics appropriately tailored to the audience type

  • Thorough understanding of the product development process with the ability to balance/manage commercial expectations and project timelines

  • Proficient in gathering product and business requirements and translating those requirements into actionable development tasks and deliverables

  • Experience with Data Visualization tools

  • Experience in working globally across multiple engineering locations

  • Experience with vendor and contract management

  • Experience managing external engineering resources for outsourced development activities

  • Teamwork, communication, strong interpersonal skills across cultural and organizational boundaries

  • Excellent verbal and written communication skills including the ability to effectively explain technical concepts

  • Abreast of upcoming software development/engineering tools, trends, and methodologies

  • Good judgment, time management, and decision-making skills

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.


We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters.

We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Engineering

Region: North America – US/Puerto Rico

Organization: Electrical Sector

Job Level: Individual Contributor

Schedule: Full-time

Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No

Does this position offer relocation?: No

Travel: Yes, 10 % of the Time

Eaton is an Equal Opportunity and Affirmative Action Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.