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Accenture Federal - Senior Content Designer - Fjord in Arlington, Virginia

Organization: Accenture Federal Services

Location: Washington, DC/Arlington, VA

Accenture Federal Services, a wholly owned subsidiary of Accenture LLP, is a U.S. company that helps clients transform bold ideas into breakthrough outcomes. We serve every cabinet-level department and 30 of the largest federal organizations. Our 9,000 dedicated colleagues and change makers work with clients at the heart of the nation's priorities in defense, intelligence, public safety, civilian and health to make a difference for the people they employ, serve, and protect.

At Accenture Federal Digital Studio, content design is an integral part of our design process. The creative thinkers and systematic doers on our Content Design team apply iterative design thinking to content strategically, from service design to digital product creation. As a Senior Content Designer, you’ll define content strategy, establish content requirements, and lead content creation throughout engagements at the account level. This is your opportunity to collaborate with our teams and our clients to build the future of our dreams.

As a team, we:

  • Define content requirements

  • Own the story and its structure

  • Move things from ambiguity to clarity

As a Senior Content Designer, you:

  • Collaborate with designers, researchers, product managers and engineers to serve a national content audience

  • Lead content design activities including client workshops, user interviews, and creative brainstorms

  • Work with the design team to ensure that design standards and examples meet requirements in content style guide

  • Manage content design teams and activities at the account level

  • Collaborate across teams, agencies, and partners to gain consensus around content specifications at the account level

  • Support client leadership in partnering with digital teams to create consistent content across all platforms

  • Work across contract web development teams to support all content changes

  • Develops paid and non-paid social media and content strategies, helping to maintain and grow client’s business through a variety of online and social channels

  • Ensures the team’s execution meets and exceeds client expectations

  • Leader/Coordinator for the client’s social media and content programs and works closely with all studio personnel in determining project scope, estimating, planning, executing and monitoring assigned projects and deliverables

  • Build relationships with Privacy, Plain Language, and Legal groups to support product manager in managing content updates/changes and ensuring timely submission and approval

Working together, we will:

  • Identify opportunities to meet the content needs of real people across ecosystems

  • Integrate content pattern libraries into visual design and content management systems

  • Build content repositories that deliver efficiency for clients and serendipity for users

Set yourself apart:

  • Ability to learn new software quickly; experience with Microsoft Office, Adobe Creative Suite, Sketch, InVision, Axure, Confluence, or JIRA is a plus

  • Advanced knowledge of the content landscape, including but not limited to content design, content creation, content strategy, content marketing, content management, and content operations

  • Ability to communicate effectively with colleagues, clients, and partners in any situation or context

  • Proven history of delivering results on time and within budget

  • History of tackling and solving complex interactive challenges

What You Have:

  • 5 years of experience developing and designing content strategies for consumer facing digital experiences

  • Will ideally have 2-3 years leading/managing content teams

  • Will ideally have a Bachelor’s in English, Journalism, Communications or Creative Writing from a leading University

  • Proven success developing content strategy for digital products

  • A portfolio of work that demonstrates your ability to develop content strategy and to most importantly connect with consumers at the deepest levels

  • Understanding of content management systems and strategies

  • Strong communication skills to concisely communicate complex subject matter verbally and written

  • Ability to work both independently and contribute as part of a team

We are a family of Fjordians. Our living culture and borderless playground provide us with space to thrive, following simple core values that inform everything we do. Be adventurous. Bring a vision. Make an impact. Rely on empathy. Nurture collaboration. Stay transparent. Be bold and generous in all you do.

Thanks to a unique partnership with Accenture, we’re able to do work that changes the world, and we’re always looking for kindred spirits.

We believe content is at the heart of every experience. At Fjord, this work is the cornerstone and the catalyst for products and services that change the world. We’re inspired every day to bring meaningful experiences into the world, and we’re looking for people who want to collaborate and do their best work with us. Join a team that is curious, creative, driven by empathy, and relentless in our pursuit of impactful design.

An active security clearance or the ability to obtain one may be required for this role.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Applicants for employment in the U.S. must possess work authorization which does not require now or in the future sponsorship by the employer for a visa.

Accenture is a federal contractor, an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.