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Chenega Corporation IT Business Analyst in Arlington, Virginia


Company Job Title:

IT Business Analyst

Chenega Job Title:

Analyst III, Program




Arlington, VA

Reports To:

Program Manager

FLSA Status:

Regular, Full Time, Salaried, Exempt

Prepared Date:


Approved Date:




Chenega Professional and Technical Services, LLC (CPTS) is seeking anIT Business Analystto support the United States Agency for International Development (USAID).

The ideal candidate will work with contractors and government personnel to determine client needs, gather requirements, perform research and analysis, draft requirements process flow diagrams and other requirements documentation, and provide general project support.

The role of theIT Business Analystis to work with senior consultants in applying industry best practices for asset management while implementing the Service Central. TheIT Business Analystwill play the important role of participating in project workshops, taking notes, and then supporting the development of deliverables to the client in the form of business process definition, functional and technical requirements, standard operating procedures, training materials and system testing materials.

This position will offer the opportunity to learn the business methods and processes for Enterprise Asset Management within a global organization. The position will also afford theIT Business Analystthe opportunity to learn and work with customers throughout the world using ServiceNow platform.

Duties and Responsibilities:(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position)

  • Perform analysis on business or systems processes to identify improvements.

  • Work with team members and client to understand and define needs and develop and recommend solutions.

  • Define and document business processes and functional requirements that meet the customers mission/business needs.

  • Develop Standard Operating Procedures, training materials, and work instructions.

  • Ensure quality of written materials.

  • Provide project updates and technical documentation (i.e. business needs statements, technical specifications, etc.) to clients and stakeholders.

  • Workshop participation.

  • Document meeting minutes.

  • Other duties as assigned.

Minimum Qualifications:(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)

  • Bachelor’s degree and a minimum of 5-7 years of experience as a business analyst.

  • Active Secret security clearance.

Knowledge, Skills and Abilities:

  • Experience and proficiency in preparing planning documents and written reports.

  • Ability to think logically and communicate effectively, both verbally and in writing, and collaborate well with a technologically diverse workforce.

  • Experience performing research and analysis for business process improvement.

  • Ability to take charge of tasks (including the development of level of effort) and work with limited supervision.

  • Strong communication skills.

  • Exceptional verbal and writing skills, including editing and proofreading skills.

  • Team player with the ability to work in a fast-paced environment.

  • Problem-solving skills with ability to analyze situations, identify existing, or potential problems and recommend solutions.

  • Proficient in Microsoft Office Suite (Excel, Word, Project, etc.)

Physical Demands:(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

Work Environment:(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.)

  • The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.

  • During visits to areas of operations, may be exposed to extreme cold or hot weather conditions. Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise.

Chenega Corporation and family of companies is an EOE.

Equal Opportunity Employer/Veterans/Disabled

Native preference under PL 93-638.

We participate in the E-Verify Employment Verification Program

Organization: Chenega Professional & Technical Services

Title: IT Business Analyst

Location: Virginia-Arlington

Requisition ID: 1900001672