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IBM Primary Trainer - Watson Health in Armonk, New York


IBM’s Industry Consultants are essential to our clients as they work to reinvent themselves for the future. Join our highly visible and highly skilled team of global consultants as we strive to accelerate sales, deliver client engagements, and build IBM’s market eminence. If you are a forward-thinker and a curious intellectual, we welcome you to apply for your next exciting career challenge!

Your Role and Responsibilities

Working under minimal supervision the Primary Trainer is responsible for the successful development and delivery of internal and customer facing trainings. A Primary Trainer may be required to lead or mentor on key clinical study build projects and act as a consultant on particularly challenging study build related client questions.

Essential Job Duties

  • Deliver and develop training offerings to both employees and customers.

  • Mentor others on projects, acting as a resource and subject matter expert when required.

  • Successfully implement assigned projects.

  • Maintain all required documentation and business requirements.

  • Act as a product owner in your areas of expertise to assist product management.

  • Resolve escalated support items.

  • Complete assigned projects, where required.

  • Deliver technical support to sales group

  • Pursues a program of self-development using selected reading, seminars, and participation in continuing education.

  • Identifies and communicates possible improvements in the work process for customers and peers.

  • Performs other duties as assigned by immediate supervisor or upper management.

Required Technical and Professional Expertise

  • 4+ years experience in the clinical trial industry

  • Strong clinical trial industry knowledge

  • Ability to write/edit training materials (manuals, video scripts, program objectives)

  • Understand database design practices

  • Foundational knowledge of learning development and delivery practices

  • Demonstrate a strong ability to create solutions

  • Effectively train difficult concepts and technical solutions to both a novice and advanced audience

  • Strong writing skills

  • Experience with publishing software and Microsoft Office applications

Preferred Technical and Professional Expertise

  • Bachelor’s degree or 5+ years in the industry required

  • Preferred work location is Raleigh, NC

About Business Unit

IBM’s Cloud and Cognitive software business is committed to bringing the power of IBM’s Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments—with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.