Chenega Corporation Associate Application Support Engineer in Arnold, Missouri

NJVC

Company Job Title:

Associate Application Support Engineer

Clearance:

TS/SCI

Location:

Arnold, MO

Reports To:

Sr Program Manager

FLSA Status:

Exempt, Full Time, Regular

Summary:The Associate Application Support Engineer will be part of an integrated Operations & Sustainment team that provides critical mission support to a DOD customer. The Associate Application Support Engineer will interface with other Engineers co-located, as well as located at other agency facilities.

Essential Duties and Responsibilities:(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position)

  • Responsible for providing support to the engineering team day-to-day engineering operations of the customer’s application, as well as provide assistance with monitoring and problem investigation for segment interfaces.

  • Support on-site engineers and provide technical customer service support to include logging and triaging trouble calls, monitoring customer requests via email, and collaborating with engineering team and customers via Jabber.

  • Work with the engineering team to provide junior system administration and engineering support.

  • provides support Monday through Friday during normal business hours.

  • Shadow more senior members of the engineering team to learn and develop engineering skills as a path towards becoming a more advanced Application Support Engineer.

Non-Essential Duties:

  • Other duties as assigned

Supervisory Responsibilities:

  • NONE

Minimum Qualifications:(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)

  • High School with 3 years’ relevant experience

  • DOD and/or Intelligence Community experience preferred

  • Security required within 90 days of hire

  • TS/SCI Security Clearance required

Knowledge, Skills and Abilities:

  • Basic knowledge of Linux commands (e.g. can "ls", "cd", "pwd", "grep")

  • Knowledge of all Microsoft Office products (Mail, Word, Excel, etc.)

  • Strong analytical and problem-solving skills

  • Strong work ethic, attention to detail and organizational skills

  • Excellent communications skills

  • Excellent interpersonal and customer service skills

  • Willingness to work with the team even if it includes performing routine tasks

  • Willing to learn new things to work towards becoming a more advanced Application Support Engineer

Diversity:

  • Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

Ethics:

  • Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Physical Demands:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

Work Environment:

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

  • The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.

  • During visits to areas of operations, may be exposed to extreme cold or hot weather conditions. Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise.

Chenega Corporation and family of companies is an EOE.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled/Sexual Orientation/Gender Identity

Native preference under PL 93-638.

We participate in the E-Verify Employment Verification Program.

Organization: NJVC

Title: Associate Application Support Engineer

Location: Missouri-Arnold

Requisition ID: 1800003313