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Home Depot Analyst, Content Operations in Atlanta, Georgia

POSITION PURPOSE

This positions serves as the primary product data category lead for the Digital Content team. Responsible for keeping team projects on-task and within expectations of project timelines. Works with Digital Content Managers/leadership to prioritize projects and own deliverables of the team. Primary point of contact for product data quality, presentation and promotions for the merchandising category on homedepot.com. Develops and maintains the day-to-day relationships with internal and external partners i.e., Direct Fulfillment Merchants, HD.com business partners, suppliers, etc. to support data initiatives online.

MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES

  • 30% Become the subject matter expert for assigned product category online. Learn and report on best practices, industry standards, and legal requirements associated with assigned projects

  • 15% Responsible for category product data projects and status reporting – SKU collection and maintenance, product cross merchandising online, product presentation, etc.

  • 10% Responsible for prioritizing projects, tasks to ensure deliverables and goals are met or exceeded

  • 15% Measure ongoing effectiveness of programs against metric targets. Develop and execute ongoing enhancement/optimization strategy based on measured performance and customer feedback

  • 10% Coordinate integrated teams from one or more external agencies or functional organizations supporting managed initiatives

  • 10% Trouble shoot and problem solve for ongoing operational needs as they arise - store sku alignment, online product availability, others

  • 10% Ability to author clear, concise end user/training materials for processes

NATURE AND SCOPE

Position reports to Manager, Digital Content

No associates report to this role on a permanent basis, but requires the leadership of a work group: assign and review work, train and contribute to performance appraisal (but not hiring, firing or disciplinary action).

ENVIRONMENTAL JOB REQUIREMENTS

Environment:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Travel:

Typically requires overnight travel less than 10% of the time.MINIMUM QUALIFICATIONS

Must be eighteen years of age or older.

Must be legally permitted to work in the United States.

Education Required:

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Years of Relevant Work Experience: 1+ years

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Preferred Qualifications:

  • Data analysis

  • Experience in Ecommerce, data management, process analysis and improvement

  • Ability to handle and prioritize multiple tasks

  • Outstanding written and verbal communication skills

  • Effective interpersonal and problem solving skills

Knowledge, Skills, Abilities and Competencies:

  • Strong decision making and problem solving skills

  • Proficiency in Microsoft Excel and Access

  • Ability to lead and manage cross functionally

  • Strong organizational, analytical and customer service skills

  • Positive, upbeat, can-do, professional and responsible attitude, independent and self-directed yet also team oriented

  • Influential; practiced in negotiating with others in ways that result in win-win outcomes

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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