Deloitte Customer Strategy and Applied Design – Consumer and Industrial Products – Manager in Atlanta, Georgia

Customer Strategy andApplied Design Consumer and Industrial Products Manager

The Consumer industry is focused on serving the changingconsumer, who has rapidly evolving needs, behaviors and preferences forproducts, services, and experiences. Our Retail & ConsumerProducts sector is undergoing a transformation fueled by an empoweredconsumer, technology advancements, market fragmentation and blurring linesacross the industry. Organizations are racing to compete for the consumer sattention and win share of wallet, which is creating unique challenges toinnovate, modernize technology and transform business models with the winnersultimately seeing this as a consumer-led renaissance.

Work you ll do:

Createand driving digital strategies that develop new businesses or turn aroundailing ones.

Leadingefforts regarding digital transformation and disruptions.

Bring togetherstrategic, creative and technical skills to help leaders in the public andprivate sector understand how innovation and digital capabilities can helptransform their businesses for the better.

The team

Customer Strategy & Applied Design

Our Customer Strategy & Applied Design team focuses onhelping clients discover, design, and prototype customer growth strategies andinnovation portfolios to create and drive change in a digital world. We bringknowledge and offerings to uncover the behaviors, motivations and preferencesof our clients customers and develop new experiences for them. Our team ofprofessionals has deep capabilities in strategy, customer experience, digitalstrategy and innovation.

We deliver set of customer focused work:

CustomerStrategy | Help clients build capabilities to better understand customervalue drivers and make choices about the markets and segments they servethrough digital, social, and mobile channels; optimize pricing decisions andshape the most strategic issues on the CMO agenda

CustomerExperience | Help clients improve the quality, nature and power ofinteractions between the customer and the organization across the lifecycle ofsales, marketing and service at each and every touch point.

AppliedInnovation | Help clients rapidly design, prototype and launch newbusinesses and experiences, translating insights on human behavior fromdesign-led methods into offerings and technologies that delight customers anddrive growth.

DigitalStrategy | Help clients understand, envision and articulatedigital as a business strategy aligned with their CEO s agenda and thencraft a plan to embed everything they do with the latest technology solutionsand business models to compete in the marketplace for customers and talent

Category: Management Consulting

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled