Home Depot DIR MERCHANDISING OPS in Atlanta, Georgia
The primary purpose of this role is to develop and implement improved business processes and systems that advance Home Depot's Merchandising capabilities. The Director, Merchandising Operations must ensure that all projects are in alignment with the goals of the organization and use expertise in strategic thinking, process design and quantitative analysis to drive successful and major improvements in the merchandising capabilities. Develop a tactical strategy for Home Depot's merchandising business processes that links to Home Depot's overall merchandising strategy. The Director, Merchandising Operations will manage the development and delivery of new business processes and systems ensuring a comprehensive change management program including change readiness, stakeholder engagement, organizational alignment, communications and training. This position is responsible for developing strong partnerships with Merchants, Assortment Planning, Space Planning, Store Operations, Finance, Information Technology and other groups as needed to ensure solutions meet needs of the organization. This individual provides direct and indirect leadership/management across a project team of 50+ professionals and works closely with business partners to ensure organizational objectives are met. This role requires preparation and delivery of presentations and written documentation to all levels of the organization to communicate the various aspects of merchandising operations initiatives, including goals, timelines and detailed updates.
MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
40% Uses independent thinking and judgment to identify and implement sustainable process improvements, organizational and systems enhancements that enable improved quality and efficiencies for Merchandising Operations.
20% Project Management - Lead cross functional projects ensuring that projects are on time, on budget, within scope and on target for successful implementation
20% Work across the organization to understand opportunities for business process improvement and how to better support Home Depot's stores and merchandising groups
20% Selects, develops and directs a high performing team
NATURE AND SCOPE
Typically reports to Sr. Director Merchandising Operations
Accountable for the management of a department or functional group through subordinate supervisors/managers and for all personnel issues - including selection, termination, performance appraisal and professional development of subordinates.
ENVIRONMENTAL JOB REQUIREMENTS
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically requires overnight travel 20% to 50% of the time.
Additional Environmental Job Requirements: MINIMUM QUALIFICATIONS
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Additional Minimum Qualifications:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Years of Relevant Work Experience: 7 years
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
10 plus years experience
Hands on experience in leading significant change management initiatives in large, complex organizations
Experience leading large teams from both a direct reporting and cross functional perspective
Proven ability to gain alignment of peers and executives across business groups to support initiatives
Retail experience preferred
Knowledge, Skills, Abilities and Competencies:Ability to work with business stakeholders to identify opportunities for process improvements and organize into initiatives that are prioritized based on business need and the delivery of other strategic initiatives across merchandising.
Provide direction and leadership on all aspects of business process improvement efforts
Expertise in designing, developing, and managing large cross functional projects which includes developing the communications strategies, stakeholder engagement, end user training programs, and driving relevant change management activities with the affected business partners both in and outside of merchandising
Working knowledge of the technology project lifecycle and ability to partner with IT on large scale initiatives to lead the business team through requirements, design, construction, testing and deployment of solutions.
Familiarity with the organizational change impacts of business process improvements and ERP systems
General understanding of systems and processes that support merchandising as well as other related functional areas such as Supply Chain, Finance and Store Systems
Strong presentation and group facilitation skills
Ability to negotiate and influence others at all levels of the organization
Ability to develop a structure and processes that support users post system implementations providing a high level of customer service We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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