Home Depot MGR LOGISTICS- APPLIANCE DELIVERY TAD EXECUTION in Atlanta, Georgia

POSITION PURPOSE

  • Responsible for maintaining appliance delivery KPIs and ensuring SOP compliance by our 3PL partners

  • Develops customer delivery solutions that leverage the Company' s volumes, systems and partnerships

  • Provides consistently high levels of customer service to our store associates, field leadership, and customers in a timely and cost-effective manner

  • Identifies and prioritizes logistics needs and communicates recommendations to upper management in order to achieve efficient product distribution and customer service

  • Advises in the development and implementation of new logistics processes and systems

  • Advises support teams in the development of SOPs for improvements and changes in operations

MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES

  • Responsible for maintaining appliance delivery KPIs and ensuring SOP compliance by our 3PL partners

  • Develops customer delivery solutions that leverage the Company' s volumes, systems and partnerships

  • Provides consistently high levels of customer service to our store associates, field leadership, and customers in a timely and cost-effective manner

  • Identifies and prioritizes logistics needs and communicates recommendations to upper management in order to achieve efficient product distribution and customer service

  • Advises in the development and implementation of new logistics processes and systems

  • Advises support teams in the development of SOPs for improvements and changes in operations

NATURE AND SCOPE

Reports to Sr. Manager, Director Sr. Director or VP

Typically requires interpersonal skills for dealing with sensitive or controversial situations.

Typically faces situations that are unstructured and require original approaches.

Typically considers new courses of action within broad policies and medium-term goals when solving problems.

Typically, once given general assignments, determines priorities and defines what should be done and how to do it.

ENVIRONMENTAL JOB REQUIREMENTS

Environment:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Travel: 80% or more

Additional Environmental Job Requirements:

Under regular pressure to meet deadlines, quotas and/or must frequently deal with difficult issues related to people or situations.MINIMUM QUALIFICATIONS

Must be eighteen years of age or older.

Must be legally permitted to work in the United States.

Additional Minimum Qualifications:

Education Required:

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Years of Relevant Work Experience: 5 years

Physical Requirements:

Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).

Preferred Qualifications:

  • Position is field-based and can be deployed from home office, distribution center, or Store Support Center

  • Travel: 80% or more

  • Typically requires interpersonal skills for dealing with sensitive or controversial situations

  • Typically faces situations that are unstructured and require original approaches

  • Typically considers new courses of action within broad policies and medium-term goals when solving problems

  • Typically, once given general assignments, determines priorities and defines what should be done and how to do it.

Knowledge, Skills, Abilities and Competencies:Excellent project management skills. Demonstrated abilty to perform financial analysis. Ability to ascertain and solve problems. Strong computer skills.

Strong communication skills. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.