Home Depot Operations Business Analyst - Lead Generation Analytics in Atlanta, Georgia

POSITION PURPOSE

This position is expected to partner with technical and operational leaders and stakeholders throughout the organization to conceptualize business issues and translate into appropriate analytic format. The role will compile and analyze large data sets to isolate trend and business opportunities, assist in conducting advanced modeling and build solutions and recommendations to drive performance improvement. Experience with marketing technology, complex data structures, and the dynamics of a leads-based business will be deployed to take a holistic approach to delivering solutions. This role will also be responsible for developing and delivering effective, interactive reports and presentations for consumption by a broad audience, including associates in marketing, product, operations, and senior business leadership.

MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES

  • Use strategic thinking to see the big picture, determine the problem and understand fundamental parts of the problem

  • Prepare and deliver insights and recommendations based on analyses.

  • Review sales/financial analyses (what sold/did not sell; determine which categories have potential to move upward; cost/benefit analysis; data process modeling/analysis of problems, regression analysis).

  • Identify trends in consumer lifestyle and technology; conduct customer focus groups and analyze/synthesize findings. Scan business/industry trends;scan competitive landscape; analyze consumer data

  • Interpret data based on specific knowledge of statistics and procedures used. Provide data to all Directors to support decision making. Provide input on forecast based on knowledge of product and technology.

  • Provide input on strategy based on knowledge of industry and technology trends. Provide customers with specialized information from a variety of resources. Facilitate workout problem-solving sessions with multiple groups of people.

  • Synthesize findings and derive conclusions from analyses and make oral/written recommendations to upper management. Execute tasks related to core operations projects and/or process improvements. Execute day to day processes related to their areas of responsibility. Communicate issues and roadblocks related to their areas of responsibility.

NATURE AND SCOPE

Typically reports to Operations Process Manager or Business Manager

No direct responsibility for supervising others.

ENVIRONMENTAL JOB REQUIREMENTS

Environment:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Travel:

Typically requires overnight travel less than 10% of the time.MINIMUM QUALIFICATIONS

Must be eighteen years of age or older.

Must be legally permitted to work in the United States.

Education Required:

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Years of Relevant Work Experience: 3 years

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Preferred Qualifications:

  • Master Degree or Bachelor Degree + 2 years’ experience in Business Analytics, Industrial Engineering, Business Administration, or Math

  • Proficient in: Excel, Power point, Word and Visio.

  • Advanced Skills in: SQL, Tableau, Visual Basic, R/Python

  • Understand forecast/time series models.

  • Previous lead management experience strongly preferred

  • Familiarity with customer and transaction level data

Knowledge, Skills, Abilities and Competencies:

  • Leverages Partnerships

  • Teamwork Adaptability

  • Problem Solving

  • Strong quantitative skills such as statistics and data analysis

  • Self Development

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.