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IBM Retail Services Sales Manager in Atlanta, Georgia


At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

The Services Sales Manager (SSM) is the manager leading a group of relationship and technical sales professionals focused on the Retail, Travel & Transportation, and Consumer Product industries. The manager and his team are responsible for identifying IT Services opportunities and leading small/medium (<$10M) deals to closure.

The SSM is responsible for:

Developing the industry services sales strategy that will meet/exceed the assigned quota

Leading and ensuring the team’s development and closing of highly complex information technology solution

Interacting with senior client executives, which can include the CEO, CFO, CIO, Board of Directors and evaluation committees.

Mentoring new and existing sales professionals, while identifying talent to promote to other parts of IBM

The SSM should:

Have an in-depth understanding of the client's business, goals, strategies and industry trends and directions.

Have experience leading multi-disciplined teams in identifying, developing and leading <$10M deals,

Have experience mentoring and developing talent

Have experience developing solutions that integrate services and products to solve client problems.

These deals are intended to increase IBM's services revenue within existing and white space accounts and may include the following sample of solutions:

Cloud – IBM Cloud, Red Hat Solutions, Multi-cloud Mgmt, cloud optimization, cloud storage, zOS Cloud, PaaS solutions including SAP and Oracle as a Service.

Systems – IT as a Service, managed services for servers, mainframe, storage, cognitive IT, leveraging analytics and robotics.

Security – Security as a Service, threat management, ID management, malware defense management

Network – Network as a Service, telecom expense management, optimization studies, Software Defined Networking, OEM hardware and software procurement, Voice and Data.

Resiliency – Disaster Recovery as a Service, DR strategy and consulting, high availability environments, cloud managed backup

Data Center – Strategy, design, implementation, optimization, services to support data centers

Mobility – Workstation as a Service, Mobile Expense Management, Mac@Work, AI IT Service Desk, End User Services

Required Professional and Technical Expertise

-5-7 years leading diverse groups of talent in a sales function

-BS Degree

Preferred Professional and Technical Expertise


About Business Unit

At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.