Home Depot Senior Operations Business Analyst - Building Services in Atlanta, Georgia
The Senior Analyst of Building Services (Building Envelope) will be responsible for leading repairs, projects, initiatives and individual processes that brings value to The Home Depot. They must possess a high level of analytical ability to distinguish multiple components of a problem and develop conclusions using quantitative skills. Key responsibilities include but are not limited to: leading teams on projects, effective communication to teams and other leaders, reviewing and understanding financial and operational data, and identifying trends in business and the retail industry. A successful Senior Analyst of Building Services will possess and demonstrate strong leadership skills, strong communication skills, project management and analytical ability, which will enable them to take the lead on proactive analytics and cost-out project work for accounts such as roofing. They must also possess an ability to navigate ambiguity and create their own strategic plans. The associate must have strong project management skills in order to implement program and process changes while working cross-functionally and communicating to internal and external business partners. The role will require a candidate that has strong communication and customer service skills to tailor messaging to various audiences while acting as a liaison between several functional groups. This role maintains an effective partnership with our vendor base, field leaders, including Regional/Senior Directors, Regional Vice Presidents, and will also require the associate to provide escalated support and issue resolution.
MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
Lead Project Teams of Analysts and other associates
Perform data gathering tasks, synthesis - develop solutions, project/strategy planning and data utilization
Produce documents for teams and leadership to review and utilize. Deliver presentations to teams and executive leaders and sponsors
Build skills and knowledge including self-development, team knowledge and customer (internal) knowledge.
Deliver presentations to teams and executive leaders and sponsors.
NATURE AND SCOPE
Typically reports to Store Operations Process Manager or Store Operations Business Manager (or Sr. Managers)
No associates report to this role on a permanent basis, but requires the leadership of a work group: assign and review work, train and contribute to performance appraisal (but not hiring, firing or disciplinary action).
ENVIRONMENTAL JOB REQUIREMENTS
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically requires overnight travel less than 10% of the time.
Additional Environmental Job Requirements: MINIMUM QUALIFICATIONS
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Additional Minimum Qualifications:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Years of Relevant Work Experience: 3 years
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
3-5 years of work experience is preferred
Ability to work cross-functionally and develop business partner relationships to achieve company goals
Ability to prioritize and multi-task effectively
Strong oral and written communication skills
Project management skills that include the ability to create short and long term strategies, including elements needed to execute set expectations
Ability to manage budgets associated with both capital and expense spend
Experience with process improvement and implementation, playing a leadership role
Experience with managing either internal or external groups (ex. Vendors, teams, etc.
Ability to influence others without direct authority
Knowledge in analyzing data trends and reporting
Ability to source and interpret data from a variety of applications
Strong knowledge of Microsoft Office applications (Excel, Access, and Powerpoint)
Ability to learn and become sharp in various systems
Management or experience in operations of a multi-store retail environment
Desire to support and provide excellent customer service to field and internal partners including Regional/Senior Directors and Regional Vice Presidents
Knowledge, Skills, Abilities and Competencies:
Experience leading high performing teams
Consulting management and/or project management.
Strong quantitative skills such as statistics and data analysis
Strong Operations, Retail and/or field knowledge We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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