Comcast Specl 3, Systems Administration (VEO) Monday - Friday 9:00AM - 6:00PM (EST) in Atlanta, Georgia

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary:

Responsible for all aspects of office automation and system

administration support including hardware, systems software, system

performance, security, and system network integration. Has in-depth

experience, knowledge and skills in own discipline. Usually determines

own work priorities. Acts as resource for colleagues with less

experience.

Employees at all levels are expect to:

- Understand our Operating Principles; make them the guidelines for how

you do your job

- Own the customer experience-think and act in ways that put our

customers first, give them seamless digital options at every touchpoint,

and make them promoters of our products and services

- Know your stuff-be enthusiastic learners, users and advocates of our

game-changing technology, products and services, especially our digital

tools and experiences

- Win as a team-make big things happen by working together and being

open to new ideas

- Be an active part of the Net Promoter System-a way of working that

brings more employee and customer feedback into the company-by joining

huddles, making call backs and helping us elevate opportunities to do

better for our customers

- Drive results and growth

- Respect and promote inclusion and diversity

- Do what's right for each other, our customers, investors and our

communities

Core Responsibilities:

Primary Area of Focus:

-Engineering and Operational support for Virtual Desktop Environment (VDI)

-Translate business requirements into VDI solutions using available tools with

an eye to deliver optimal user experience and keep the environment efficient

-Install and maintain VMware platform upgrades and updates to production

and non-production components within the Virtual Desktop environment

-Monitor compute resources; maintain resource pools and user entitlements,

and applicable policies

-Focus on process optimization at engineering work intake >execution >delivery level

-Update and deploy VDI desktop images

-Diagnose and troubleshoot end user resource and connection issues,

hardware and software problems

-Lead Critical Incident and Post Implementation Reviews related to systems

incidents

-Review and produce documentation and support materials for team process

and procedures

-Engage in capacity plan exercises to ensure adequate system resources.

Continualcollaboration with technical teams and VMware to ensure proactive support

-Participate in the change control process for all planned application and technical activities

-Provide advice, training, and 24x7 technical support, participate in an on-call rotation

Advanced/Expert skillset and knowledge of the following:

-VMware Desktop Virtualization (Horizon View)

-VMware App Volumes

-VMware User Environment Manager

-VMware vSphere

-Microsoft Directory Services (Active Directory and GPO)

-Microsoft Desktop Operating Systems

-Networking, IP Subnetting, DNS, and WINS

Intermediate/Advance skillset and knowledge of the following:

-vRealize Operations (vROPs) for VMware Horizon View

-VMware NSX

-Thin Clients

-Zero Clients

-Microsoft Directory Services (Active Directory and GPO) and PowerShell

-Microsoft Desktop Operating Systems (Windows 7 / 10)

-Networking, IP Subnetting, DNS, and WINS

Working Knowledge of the following:

-Cisco UCS

-EMC XtremIO

Job Specification:

- Bachelors Degree or Equivalent

- Information Sciences, Technology, Computer Science

- Generally requires 5-8 years related experience

Comcast is an EOE/Veterans/Disabled/LGBT employer