Kaiser Permanente Sr. Solution Consultant - Cogito in Atlanta, Georgia
As a Senior IT Consultant - Cogito, you partner with various groups within KPIT to service our business leaders and to represent the CDTS - KPHC Cogito team. The individual must be a results oriented self-starter individual who can effectively navigate across regions and across multiple portfolios, and be accountable for supporting intake and for providing support for customers (users), and assigned applications, including software implementation, cross-functional integration, complex configuration and testing. Additional responsibilities include leading solution design support efforts and research initiatives for translating requirements into workable technical solutions for complex programs and programs that require integration of capabilities across national and regional organizations. Work inside a team with knowledge of Epic-s Clarity & Caboodle data environments. Successful candidates will have a proven track record of partnering effectively with customers in delivering results and have the proven ability to establish a strong and trusting relationship with business leaders and IT stakeholders. The individual must have problem solving skills combined with the ability to manage effectively with ambiguous requirements.
In addition to the responsibilities listed below, this position is responsible for providing support for customers (users), and assigned applications and/or information systems, including software implementation, cross-functional integration, complex configuration, and testing. Additional responsibilities also include leading solution design support efforts and research initiatives for translating requirements into workable technical solutions, and supporting the evaluation of third-party vendors as directed.
Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others.
Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback.
Develops requirements, or leads a team of IT consultants in the development of requirements for complex or specialized process or system solutions which may span multiple business domains by partnering with stakeholders and appropriate IT teams (for example, Solutions Delivery, Infrastructure, Enterprise Architecture).
Leverages multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements (for example, SMART) across the enterprise.
Leads and oversees the development and documentation of comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of complex solution proposals.
Provides insight, guidance, and recommendations throughout the evolution of applications, systems, and/or processes to a desired future state by maintaining and leveraging a comprehensive understanding of how current processes impact business operations across the enterprise.
Maps current state against future state processes.
Defines the impact of requirements on upstream and downstream solution components.
Provides insight and influence to senior management and business leaders on how to integrate requirements with current systems and business processes across the enterprise.
Reviews, evaluates, and prioritizes value gaps and opportunities for process enhancements or efficiencies.
Influences solution design by providing insight and consultation at design sessions with IT teams to help translate requirements into workable business solutions.
Recommends and advocates for additional data and/or services needed to address key business issues related to process or solutions design.
Participates in evaluating third-party vendors as directed.
Drives continuous process improvement by leading the development, implementation, and maintenance of standardized tools, templates, and processes across the enterprise.
Recommends and advocates for regional and national process improvements which align with sustainable best practices, and the strategic and tactical goals of the business.
Minimum two (2) years experience in software or system testing across multiple IT environments.
Minimum one (1) year software or application development experience.
Bachelor's degree in Business Administration, Computer Science, CIS or related field and Minimum eight (8) years experience in IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement.
-Three (3) years experience in large scale software implementations
-Four (4) years experience working for a health care organization
-Four (4) years experience working for an IT organization
-Three (3) years experience working on projects or programs requiring the integration of cross-functional technology and/or business solutions.
-Four (4) years experience in workflow analysis, including the use of modeling software (e.g., Visio).
-Four (4) years in a leadership role working with project or technical teams.
-Three (3) years experience working on cross-functional project teams
-Four (4) years experience in solutioning process/service metrics and reporting.
-Two (2) years experience in implementing new business processes or driving end user workflow changes within an enterprise.
-Master's degree in Business Administration, Computer Science, CIS or related field
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
TITLE: Sr. Solution Consultant - Cogito
LOCATION: Atlanta, Georgia
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
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