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Oracle Manager, Cloud Operations - Developer Tools and Services in Austin, Texas

Manage a team that designs, develops, troubleshoots and debugs software programs for databases, applications, tools, networks etc.

As a manager of the software engineering division, you will apply your knowledge of software architecture to manage software development tasks associated with developing, debugging or designing software applications, operating systems and databases according to provided design specifications. Build enhancements within an existing software architecture and occasionally suggest improvements to the architecture.

Leads a specialized area which may have diverse functional elements. Frequently interacts with supervisors and/or functional peer group managers. May interact with senior management. Demonstrated leadership and people management skills. Strong communication skills, analytical skills, thorough understanding of product development. BS degree or equivalent experience relevant to functional area. Typically one year of software engineering or related experience.

Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.

At Oracle Cloud Infrastructure (OCI), we build the future of the cloud for Enterprises as a diverse team of fellow creators and inventors. We act with the speed and attitude of a start-up, with the scale and customer-focus of the leading enterprise software company in the world.

Values are OCI’s foundation and how we deliver excellence. We strive for equity, inclusion, and respect for all. We are committed to the greater good in our products and our actions. We are constantly learning and taking opportunities to grow our careers and ourselves. We challenge each other to stretch beyond our past to build our future.

You are the builder here. You will be part of a team of really smart, motivated, and diverse people and given the autonomy and support to do your best work. It is a dynamic and flexible workplace where you’ll belong and be encouraged.

We’re looking for managers with expertise and passion in solving difficult problems in distributed systems and highly available services. If this is you, at Oracle you can help, shape, design and build innovative new systems from the ground up. These are exciting times in our space - we are growing fast, still at an early stage, and working on ambitious new initiatives. Managers at any level can have significant technical and business impact.

As a Manager you will own the vision and execution of software design and development for components of Oracle’s Cloud Infrastructure. You should have technical depth, architectural know how, distributed systems generalist, strong people and process manager and able to dive deep into any part of the stack and low-level systems. You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn.

What is Developer Tools and Services at OCI?

We are building the next generation IaaS cloud service and are providing a world class cloud support experience. We are building a team of energetic, customer-focused service operations engineers that blend site reliability engineering and software development engineering disciplines. You’ll be part of a dynamic team that learns broadly how our cloud platform works so you can be the bridge between product engineering and our partners.

Who are we looking for?

Your team will design This role is integral to the success of our customer relationships and is critical to the success of the platform. Our services will support Oracle’s Government customers.

Responsibilities include:

·Manage a team focused delivering and operating services that support OCI’s internal operations and development teams. Leverage your technical and operational expertise to support the success of our services for our customers.

·Ensure delivered services are operationally supportable. Respond to critical issues regarding engagement and incident management.

·Drive initiatives that improve customer satisfaction and operational efficiency; provide feedback on new practices & procedures to scale with the rapid expansion of DTS services; drive process improvements.

·Plan and direct resource/personnel schedules as well as project budgets.

·Organize interdepartmental activities ensuring completion of the product/program/project on schedule and within budget constraints.

·Assign and monitor work of engineers and program staff, providing support and direction.

·Hire, cross-train, and evaluate personnel to ensure the efficient operation of the DTS. Identify staffing goals and meet hiring targets.

·Assist in the development of short, medium, and long term plans to achieve strategic objectives.

·Regularly interact across functional areas with senior management or executives to ensure unit objectives are met.

Qualifications

·BS or MS degree or equivalent experience relevant to functional area.

·3 years’ experience in high pressure operations environments leading Operational teams

·2 years’ in Web services, Cloud Technologies, Linux systems administration and Networking

Preferred Qualifications

·Prefer three to five years of operations management and project management or related experience.

·Ability to influence thinking or gain acceptance of others in sensitive situations is important.

·Demonstrated leadership and people management skills.

·Strong communication skills, analytical skills, thorough understanding of product development and product management.

Job: *Product Development

Organization: *Oracle

Title: Manager, Cloud Operations - Developer Tools and Services

Location: United States

Requisition ID: 20000QN4

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