Deloitte User Experience Analyst in Austin, Texas
HHS User Experience Analyst ( Project Delivery Analyst)
Do you enjoy working with cutting edge technology to solve tough problems?Our GPS Government and Public-Sector group is comprised of deeply passionate and experienced professionals who guide clients through their most complex challenges. If you are seeking a role that offers you the opportunity to work with State, Local and Higher Edu clients through critical issues, consider a career in Deloitte s GPS practice.
State Government- Health and Human Services
For over 40 years, Deloitte has helped federal agencies and U.S. states implement and manage the complex Health and Human Service programs that promote the health, safety and wellbeing of its citizens. We are a proven partner in Health and Human Services technology and bring business and project management experience to our clients challenges. Our practitioners are dedicated to working with public sector clients and bring a broad range of experience and skills.
Public Sector Practice
Deloitte Consulting is in the business of enabling governments to deliver extraordinary advantages to citizens through unprecedented efficiency, accountability, and responsiveness. Our mission is simple - to help governments serve the 21st century citizen. As an organization with deep commercial industry knowledge, Deloitte Consulting's Public-Sector Practice is a source of best practices in Strategy, Financial Management, Enterprise Risk Management, Technology Integration, and Human Capital. Our government clients turn to us for better insights into leading strategies and to tap into our network of prominent teams across our industry programs. Deloitte Consulting has the people, the experience and the resources to meet the needs of our clients
What you will do:
Deliver UX Deliverables including Invision prototypes, conduct contextual enquiries, interviews and perform user testing.
Develop personas and storyboards
Work with Business Analysts and Developers to understand user needs and come up with effective solutions.
2 years of experience
Human Services Transformation
Our Human Services Transformation team works to help transform how our Government and Public Services clients deliver their services to customers across a variety of channels such as walk-in, mail-in, call center, and self-service applications.
We deliver large, complex systems development and transformation projects to Human Service agencies at the federal, state, and local government level enabling us to collaborate with clients who serve those most in need. Budget constraints paired with increased demand for human services have challenged our clients to find efficiencies, do more with less, and rethink the way they deliver services.
Transparency, innovation, collaboration, sustainability: these are the hallmark issues shaping Government, State, Local & Higher Edu initiatives today. Deloitte s GPS (Government & Public Services) practice is passionate about making an impact with lasting change. Carrying out missions within GPS requires fresh thinking and a creative approach. We collaborate with teams from across our organization to bring the full breadth of Deloitte, its commercial and public-sector expertise, to best support our clients. Our aspiration is to be the premier integrated solutions provider in helping to transform the marketplace.
How you ll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career.
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Link at https://mycareer.deloitte.com/us/usdc_oms
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Category: Management Consulting
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