IBM Backup Administrator in BANGALORE, India

Job Description

About IBM

IBM is a global technology and innovation company present in India since 1992. It is the largest technology and consulting employer in the world, with approximately 380,000 employees serving clients in 170 countries. In this new era of Cognitive Business, IBM is helping to reshape industries as diverse as healthcare, retail, banking, travel, manufacturing, and many more, by bringing together our expertise in Cloud, Analytics, Security, Mobile, and the Internet of Things. We are changing how we create. How we collaborate. How we analyze. How we engage. IBM is a leader in this global transformation

Business Unit Introduction

IBM Global Technology Services (GTS) helps clients plan, implement and manage an efficient, resilient, flexible IT infrastructure. IBM GTS is the partner of choice for infrastructure services – be it transformational outsourcing tied to business outcomes or integrated managed services or discrete services.

Who you are:

As a Backup Administrator, you will be involved in L2 and L3 level Storage Management services and product support for various Storage Arrays

What you’ll do:

  • You will maintain and manage various storage solutions.

  • Provide L2 and L3 level technical support, guidance and direction for products supported.

  • You will require to analyze and resolve cases at the earliest.

  • Ensure integrity of the supported environment.

  • Actively and pre-emptively determine possible faults and causes by the execution of pre-determined health and operational checks.

  • Manage and resolve problems identified by system administrators or monitoring software Work with change and problem management tools

  • Hardware/software fault detection and vendor liaison

  • Liaise with customer accounts as required

  • Analyze and resolve escalated problems within a target.

  • Investigate, identify and document proposals that will improve application recoverability.

  • Document and implement changes to technical standards as required.

  • Change and problem management targets are exceeded

  • Ensure that customer satisfaction levels are exceeded

How we’ll help you grow:

  • You’ll have access to all the technical and management training courses you need to become the expert you want to be

  • You’ll learn directly from expert developers in the field; our team leads love to mentor

  • You can work in many different areas to figure out what really excites you

Required Technical and Professional Expertise

  • 2+ years of experience on TSM, NetBackup, Backup Exec, COMMvault, and HP DP

  • Proven experience in the ability to carry out L2 and L3 activities

  • Maintain backup solutions and manage storage solutions.

  • Ability to pick up new areas and work on a Consultant Profile as well.

  • Work with team members and provide timely guidance as and when required.

Preferred Tech and Prof Experience

  • Proven experience in Backup technologies like TSM, Sanovi, NetBackup, Backup Exec, Arc serve, Commvault, and HP DP

  • Installation and configuration Arc serve, and Backup Exec.

  • Knowledge of Storage Libraries.

  • Proven experience in configuring tape-drives, scheduling backup jobs/policies.

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.