IBM Filenet-Infrastructure Specialist-Middleware in Bangalore, India

Job Description

About IBM:

IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.

Business Unit Introduction :

IBM Global Technology Services (GTS) helps clients plan, implement and manage an efficient, resilient, flexible IT infrastructure. IBM GTS is the partner of choice for infrastructure services – be it transformational outsourcing tied to business outcomes or integrated managed services or discrete services.

Who you are :

  • You will be involved in -

  • Installation, administration and upgradation in FileNet.

  • Configuration, maintenance, and Support Process Engine including: Process Services, Process Tracker, Process Administrator, Regions, Roster, Workflow Transfer and Region Transfer

What you’ll do:

  • Proven experience:

  • FileNet installation and administration version 4.x and 5.x.

  • Environment setup and upgradation.

  • IBM Content Collector and IBM Content Navigator.

  • Configure, Maintain and Support Application Engine including: Site Preferences, Access Roles, Component Manager, Workplace XT, Search Templates, Entry Templates

  • Maintain and Support Content Engine, Managing Object store, Storage Policies, Storage Area, Security Policies, Document Classes etc.

  • To ensure the reliability, secure operation of the production server environment.

  • Troubleshooting FileNet issues and independently resolve issues

How we’ll help you grow:

  • You’ll have access to all the technical and management training courses you need to become the expert you want to be

  • You’ll learn directly from expert developers in the field; our team leads love to mentor

  • You have the opportunity to work in many different areas to figure out what really excites you

Required Technical and Professional Expertise

  • Should ensure that the agreed Enterprise level content management (ECM) requirements are thoroughly implemented within the related time frame and budget.

  • Gather customer requirements specific to FileNet systems and configurations

  • Identify and design areas where customizations to base FileNet are needed

  • Map customers’ business needs to the capabilities of the FileNet application.

  • Engage the associated teams, be it servers, networks, databases, as well as vendors to respond, identify, and resolve the technical problems in a thorough and rapid manner.

  • Proven experience in IBM Content Collector, IBM Content Navigator.

Preferred Tech and Prof Experience

  • Proven customer service skills.

  • Proven knowledge of the fundamental concepts and technologies associated with FileNet

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.