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Shell Non-Fuels Retail Delivery Manager - Thailand in Bangkok, Thailand


Job Title:

Non-Fuels Retail Delivery Manager - Thailand

No. of Positions:


Job Description:

Where you fit in

Growing Non-Fuels Retailing (NFR) to 50% of the total Retail portfolio is a strategic mission for Retail in Thailand and globally. This more balanced portfolio would Create a strategic competitive advantage for the business to compete in a future market environment. The business, therefore, requires a business leader that can chart a new future for Convenience Retail, Food, and Car servicing and lead a highly motivated non-fuels retail (known in Thailand market as “non-oil” businesses/ NFR) professional.

What’s the role?

The person is expected to develop new strategies, enhance existing tactics and flawlessly implement NFR plans for the market unit. She/he must also lead, coach & direct the implementation of all NFR activities at market unit level that ensure a competitive advantage for Retail, with the support from sub-functional team leaders at the market level and to ensure the delivery of a holistic and impactful NFR plan to deliver the total T&R plan. Efficient delivery would only be possible with good end-to-end implementation planning and inclusive working together with the frontline including Retailers and Area Offices.

Play a key role in the Market Retail Management Team to guide future business development and deliver the market level business results. The person is expected to be a team player, not maximizing NFR in isolation but able to integrate the total Retail business, even exploring and finding opportunities to create additional value in the wider Downstream and total Shell Thailand.

Keeping pace with the changing demands of the Convenience Retail and other non-fuels retailing business requires:

  • Expand Point-of-Sales and ‘footprints’ within and beyond the existing network

  • Achieve exponential sales through appropriate shop offers and promotion for targeted customer segments

  • Ensure flawless and competitive centralized supply chain operation and NFR operational excellence

  • Explore innovation solution to capture future growth

Ultimately, she/he will be responsible for developing and managing the team with the appropriate expertise and capability to compete effectively with other Convenience Retailers not only in the petromart channel but also the wider competitors.

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Country of Work Location:


Employment Type:

Full Time

Company Description:

Shell’s presence in Thailand dates back to 1892 when the first barge containing Shell kerosene docked in Bangkok. Today, Shell is one of the largest and longest-established multinational operations in Thailand. The Shell Brand is one of the most esteemed and well respected in the Thai energy sector. Shell played a pioneering role in the advancement of the industry, from the establishment of refineries to a nationwide network of gasoline stations. The company has also helped to strengthen the talent base within the energy sector in Thailand For more than 120 years of our operations in Thailand, Shell has been growing side by side with the country’s developing economy. We have been committed to developing products of quality and to preserving the environment. Our goal is not only to achieve business success but also to play an active role in helping improve society.

An innovative place to work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

An inclusive place to work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential…

  • We’re creating a space where people with disabilities can excel through the transparent recruitment processes, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply and we’ll take it from there.

  • We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

  • We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.

  • We consider ourselves a flexible employer and want to support you in finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.


Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.

The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

Shell is an Equal Opportunity Employer.

Work Location:



What we need from you

  • Experience and Qualifications required

  • More than 10 years of experiences in Convenience Retailing (CR)/ Non-Oil Retailing, Transformation Leader in Retail or experienced in start-up Convenience Retailing and Non-Oil Retailing

  • Candidates must have substantial end-to-end Retail knowledge, together with experience in Category Management / Retail Implementation

City, State (if applicable):