Verizon Consumer Insights Manager in Basking Ridge, New Jersey

What you’ll be doing...

You’ll uncover and create actionable insights to drive our strategies, business decisions and overall competitive advantage. The work you do will inspire us to bring the best solutions to both the business and consumer market—because of our enhanced understanding of their needs. You’ll design studies, gather primary and secondary research, manage our vendor partners, and ensure that we get the best market insights to drive our decision making. By helping us understand and anticipate customer needs, you’ll be shaping what’s next for us.

  • Partnering with leaders to understand key business issues.

  • Designing and shaping research designs to yield actionable insights.

  • Managing research agency partners and research projects from scoping to delivery.

  • Synthesizing information from various sources into meaningful insights.

  • Presenting actionable recommendations to leaders.

What we’re looking for...

Digging into lots of data fascinates you and you know its real value is in the insights it provides. You have a consulting approach to really understand research needs and design the right research solution. People trust and value your opinion. You’re able to translate data into narratives, and tailor your presentation and recommendations to the audience function and level to meet their needs. But you’re not just about the numbers—you have a business mindset that makes your recommendations sound and practical.

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.

  • Six or more years of relevant work experience.

  • Consumer market research experience.

Even better if you have:

  • A degree.

  • Designed small and large scale research projects involving primary and secondary data collection. Ideally, consumer and business research.

  • Analyzed data from multiple sources, provided insights and recommendations tailored to different functions and levels.

  • Managed agency vendor relationships including scoping, budgeting, quality and timeliness.

  • Experience with marketing communications and mobile, digital, and social media platforms.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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