Verizon Wireless Product Manager in Basking Ridge, New Jersey
What you’ll be doing...
The position will be responsible for product management for our products focused on digital family needs and services (the FamilyBase mobile application). The individual will develop business cases to support product plans and product strategy and roadmap, while defining product positioning, key benefits, and target customer. They must be able to communicate with all areas of the company, including executives, sales, operations, marketing, technical teams, external OEMs and vendor contacts.
Define marketing requirements – writing and prioritizing use cases
Manage multiple priorities in a fast paced and changing environment
Use critical thinking to get to the root of product issues, executive questions, etc and be able to both deep dive but also cover broad topic areas to synthesize your own analysis and succinct recommendation for path forward
Develop the product roadmap, including feature enhancements
Write business cases to support product plans
Interact with key stakeholders as part of prioritization and execution
Product support, testing and cross-functional communication
Create and drive customer engagement plans to drive active users and reduce churn
Collaborate closely with PMO and GTM teams to drive successful product launches and revenue enhancements
Develop plans to continuously improve the customer experience
Market trends, Ownership Mentality, and New Ideas
Follow current industry trends, competitive activity in the marketplace
Drive and own product deliverables – high-level business rationale, market/product fit, etc.
User experience interviews and testing to gather continuous customer insights
Research, Design and Field Visits
Research of features and UX enhancement
Work with design teams to define new user experiences that feed product plans
What we’re looking for...
Being part of the team that grows our business excites you. You have a sense of urgency that is second to none when it comes to getting work done and meeting deadlines. You enjoy working across groups and meeting customer needs. You thrive on working in a demanding, fast-paced environment.
You'll need to have:
Bachelor’s degree or six or more years of work experience.
Six or more years of relevant work experience.
Even better if you have:
A Master’s degree; ideally your MBA.
Experience in the wireless industry
Consumer product management experience (B2C) in the software application space
Marketing strategy and go to market planning experience
Prior demonstrated business acumen with ability to execute and deliver new products and services by working closely with cross-functional teams (Marketing, Network, Legal, IT, Finance and Customer Care)
Comfortable working with both technical and business communities
Highly motivated, able to multitask on several products and programs with little supervision
Ability to develop and present executive level presentations
Excellent written and oral communication skills
Strong logical, analytical and creative problem-solving skills
When you join Verizon...
You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.