IBM Project Coordinator Role in BEDFORD, Nova Scotia
IBM Global Business Services (GBS) helps our clients fundamentally redesign experiences to create new sources of value, digitally reinvent their operations for great efficiency and transform their entire enterprises through cognitive. We invite you to consider joining IBM's global reach, outcome-focused methodologies, domain skills and deep industry expertise that are helping transform the way we live and work.
IBM's state-of-the-art Client Innovation Centre (CIC) at http://www-935.ibm.com/services/ca/en/gbs/application-management/nova-scotia-services-centre/index.html opened in Nova Scotia in March 2013 and is the first of its kind in Canada. The Centre weaves together IBM’s business insights and industry-leading software portfolio and is ideally suited for any client that needs flexible access to emerging or niche skills that may not be cost effective to grow internally. In addition, our focus on our team is unparalleled as demonstrated by the following:
The CIC NS is one of IBM’s highest performing delivery centres worldwide – for retention, client satisfaction and utilization. Our employees are empowered to stay and grow within IBM.
More than 100 of our employees received promotion in 2015 alone. Structured career development programs are helping us grow our future leaders from within.
We are very focused on continuous skill development – staff training is our third largest annual Centre investment. Employees are immersed in a culture of learning and constant growth.
Investment in key partnership with universities, government and private sector groups which has resulted in IBM having a key influencing role in Nova Scotia’s ICT industry, especially in talent development.
We are currently recruiting for top talent in Project Management - If you are on top of your profession and possess the following key skills, we invite you to apply to our openings.
Project Coordinator Job Description:
Resource will collaboratively work with and across multiple teams providing direction on process along with assignment and tracking of reviews and supporting ad-hoc request. These teams include, Account and Proposal teams, Deal Review Coordinators, Risk and TDA Consultants.
Develop and maintain high quality collaborative relationship across a range of IBM organizations
Develop trusted relationships with internal clients helping them navigate to what is required to for Risk and TDA reviews, and Deal Reviews (SRRs and PRRs).
Monitor Risk in-box and respond to requests on a timely basis
Supporting assignment of risk reviews and follow up with Risk Consultants workload for assignment of reviews
Be the central focal to manage bandwidth & align reviewers to deals.
Escalating and supporting the re-prioritization with the Risk Leader
Maintain the Risk tracker updated and validated that the reviews are marked complete
Maintain the NA Deal Tracker for potential pipeline of SRRs and PRRs
Answer partner questions regarding the TDA and Risk processes
Answer questions on Deal Review process and requirements
Help maintain database, BOX or other tools with data repository requirements
Assist in metrics reporting, process compliance and improvements. And Weekly and Monthly capture of data from multiple sources for metrics reporting and status.
Assist with identification and prioritization of TDA/Risk application feature enhancements
Spreadsheet development and updating
Raising of delays and issues with processes, as well as, recommendations for improvement
Provide risk management leadership reporting along with facilitating escalation awareness and support. Skill and Experience Needs:
Excel and working with large fluid spreadsheets.
A plus are: Macro creation, pivot tables, data validation, formula use to include vlookup, scheduling and email
Ability to learn new processes, coach and direct process with small teams
Operate in a fluid and fast pace environment and process
Excellent communication skills, both verbal and written
Ability to communicate with multiple levels of management and executives
An Understanding of GBS NA Deal Review Process, Sectors and Growth Platforms
Learn new tools as needed
Required Technical and Professional Expertise
Please see above
Preferred Tech and Prof Experience
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.