IBM DevOps and Support Engineer in BEIJING, China

Job Description

Job description

Our customer base is growing quickly, and we want your combination of sharp technical and warm people skills to help our customers solve problems and get the most out of their databases at Compose. We operate a fleet of various databases, so there is something for everyone: PostgresSQL, Redis, Elasticsearch, ETCD, MongoDB and likely many more! If you are a developer, DevOps/SRE magician, or database junkie and know how to help developers with technical questions, we want to talk to you. You will be most effective if you have an inquisitive nature, are technically-inclined and love to learn. We are not just looking to fight fires, we are looking to prevent them. We pride ourselves in providing top-notch support and guidance, so being able to communicate effectively with empathy and compassion is a must.

Skill required

  • If you are contributor of any of aforementioned open source communities, just give us a shout, we're going to offer you very competitive position.

  • You need to be a developer (or willing to become one)

  • We eager for databases expert.

  • Linux: You’ll want to know vmstat from sysstat and iftop from iotop. You should be comfortable with a text editor (vi, emacs, nano, makes no difference) and be able to grep | sed | awk your way through a mess of log files.

  • A language: They’re not just for humans anymore! Ruby, Go, Python, JavaScript, Haskell… chicken!? Whatever works. We interface with developers every day, and the support team itself is a team of devops, system engineer, and developers. You’ll be happiest if you can poke through someone else’s code, and maybe hack out a little bit of your own.

  • For senior applicants, team leading and client-facing work experience is highly preferred.

  • Communication: You should like to communicate with people. Human-focused communication of technical things - it’s a delicate balance!

  • English and Flexibility : we are distributed team and we rock across many different time zones, you need to work closely with many great hearts and spirits around the worlds, we do need fluent English “over-communication”.

Required Technical and Professional Expertise

  1. If you are contributor of any of aforementioned open source communities, just give us a shout, we're going to offer you very competitive position.

  2. You need to be a developer (or willing to become one)

  3. We eager for databases expert.

  4. Linux: You’ll want to know vmstat from sysstat and iftop from iotop. You should be comfortable with a text editor (vi, emacs, nano, makes no difference) and be able to grep | sed | awk your way through a mess of log files.

  5. A language: They’re not just for humans anymore! Ruby, Go, Python, JavaScript, Haskell… chicken!? Whatever works. We interface with developers every day, and the support team itself is a team of devops, system engineer, and developers. You’ll be happiest if you can poke through someone else’s code, and maybe hack out a little bit of your own.

  6. For senior applicants, team leading and client-facing work experience is highly preferred.

Preferred Tech and Prof Experience

N/A

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.