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Shell Shell Retail China Operation Excellence Manager in Beijing, China


Job Title:

Shell Retail China Operation Excellence Manager

No. of Positions:


Job Description:

What's the role?

The Shell Retail China Operation Excellence Manager will be the focal point for volume and margin growth of Retail China. Will have the expertise in digital sales & operation solutions and process.Be the China expert on the Global operation excellence platform - including systems, tools, process, polices, volume uplifting solutions and cost saving projects- providing timely advice to designated Venture Managers, JV Directors and JV Management team.

Some of the key accountabilities of this role are:

  • Provide services to JVs/WOFEs enabling them to develop their operating process, Policies, Tools and Systems. Work with Operation & Marketing Team and Venture Managers to agree the way these services will be delivered.

  • Support the Venture Managers and Business Advisors to review JV Operation Excellence projects, build JV Capability and assess Performance.

  • Identify areas of improvement in the current JV/WOFEs Volume Uplifting solutions when required by JV/WOFE Management Team,JV Directors/WOFE GMs.

  • Provide advice to Venture Managers JV Directors and WOFE GMs for decision making purposes regarding operation excellence.

  • Advocate/articulate the benefits of the Value Based operation excellence projects at different levels of the organization, particularly the JV Directors and JV Management.

  • Work with Venture Manager Office, WOFE GMs, Network, Marketing, Pricing and T&S to improve working processes integration to extract value through Operation Excellence projects. Work with the Venture Management Office to deliver these improvements through the JV Board, JV/WOFE Management Team.

  • Work with HSSE to identify value improvement opportunities of on-site and off-site HSSE excellence.

  • Identify and nurture potential talent within SCL/JVs to ensure there is a sustainable pool of talented individuals to manage operation excellence activities.

  • Understand Hongkong’s operation excellence activities and other related issues. Make two-way sharing to help both Mainland and HK’s improve operation excellence activities.

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Country of Work Location:


Employment Type:

Full Time

Company Description:

Shell's story in China dates back more than 100 years. At Shell China we will make sure that your ideas will travel. All of Shell’s core businesses are now represented in China. We need world-class candidates to continue our drive to innovate and answer the world’s energy needs in socially and environmentally responsible ways.


Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.

The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

Shell is an Equal Opportunity Employer.

Work Location:



What we need from you

  • Sales and operations or marketing experience, with particularly focus on frontline operations in a market or JV; general management experience would be a plus

  • Excellent analytical skills; IT project experience would be a plus

  • Coaching or Training experience

  • Experience in influencing cross functional teams to deliver results without formal authority

  • Experience in leading change management in a broader organizational setting would be a plus

  • Mastery in analyzing and problem solving

  • Proven experience in motivating, coaching and developing people

  • Proven experience in communication and stakeholder engagement

  • Mastery in Retail Operations and Retail IT

  • Skilled in understanding and applying Retail Economics

  • Provent track record in managing projects

City, State (if applicable):