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Oracle Applications Developer 4 in Bengaluru, India

Applications Developer 4

Preferred Qualifications

Organization Name

CX/Engagement Cloud - Center of Excellence (CoE)

Department Description

Center of Excellence (CoE)

is a function within Fusion Product Development. The key objective

is to ensure that customers are successful in their implementations, continue

to realize the most value from their Fusion investment, become referenceable

and keep renewing (i.e. reduce churn). Though the function will evolve,

it will entail:

− Competency

Center – real world implementation expertise in complex but critical areas

like Territories, Sales Performance Management , Customer Data Management, BI,

Security/Visibility, SSO, Integration.

− Strategic

Accounts CSM (Customer Success Manager) – focus on customers that are strategic

− Tools &

Resources – monitoring/usage metrics, white papers etc.

− Customer

Communication – streamlined and relevant communication to keep customers

engaged and informed of new releases, patching, and other operational changes

that impact them.

− Product

Enhancements – conduit to PM based on customer feedback

− Liaison with

Enablement/Operations, Education, SIs, Tech Support

Brief Description

Key contributor of the core

customer success team that designs, develops, troubleshoots and debugs software

programs for databases, applications, tools, networks etc.

Detailed Description

As a Principal Applications

Engineer of the software engineering division, you will apply your extensive

knowledge of software architecture to best practice development. This role involved a broad understanding of

enterprise application implementation to hands on experience in areas of

application extensibility, data import & migration, application security,

integration development or analytics tools.

A strong SQL experience is a must as we regularly working with complex

data model. Deep knowledge of Fusion

application CRM is preferred. Our

products and delivery of the group are best practice and implementation methodology,

communication skills is essential to the role.

Job Requirements

Assists in the development

of short, medium, and long term plans to achieve strategic objectives.

Regularly interacts across functional areas with senior management or

executives to ensure unit objectives are met. Ability to influence thinking or

gaining acceptance of others in sensitive situations. Demonstrate leadership and people management

skills. Strong communication skills,

analytical skills, thorough understanding of product development. BS or MS degree or equivalent experience

relevant to functional area. 7-10 years

of software engineering or related experience.

Additional Details:

Specific Details on this job (CX/Engagement Cloud - Center of Excellence):

Talented and experienced

hands-on application implementation leader with a track record of leading in an

enterprise applications/implementation organization with 7-10 years of

progressively responsible positions in information technology to be

able to drive successful customer implementations on Fusion. The successful

candidate will possess a solid command of technology, experience in

managing technical experts, sound business judgment and compulsive attention to

detail. He or she should have a broad and deep understanding of the complete

applications implementation lifecycle. He or she should have a good

understanding of CRM business processes, data architecture, business

intelligence, integration and preferably Fusion CRM Application. This

individual should possess project management and customer

issue/escalation management capabilities with bias toward action and

results. The right person for this job will be a consummate team player who can

build strong and trustworthy relationships with the Product Development, Tech

Support, Field customer management groups and customers.

Candidate

should have extensive software implementation experience with core expertise is

in the area of Sales Performance Management (SPM), comprising Goal, Performance

and Variable Compensation Management for Fortune 500 clients. This

competence area includes the Oracle Sales Cloud applications Incentive

Compensation, Quota Management and Territory Management. The

candidate should have been functional solution lead on at least five major

implementations of Oracle Sales Cloud Incentive Compensation in the last five

years.

The

candidate should have hands-on experience with the set up and testing

compensation plans. In addition, the candidate should have experience in

handling client escalations, TAR process, bug fix strategy, crisis management

and problem resolution.

The

candidate should have had responsibility for project supervision, solution

architecture, business development, client relationship management and liaison

with Oracle Development and Oracle Support. Ideally, the candidate should

have been accredited as a Project Manager by the Oracle program management

credentials committee or hold a PMP credential.

Experience and Skills

Work is non-routine and very

complex, involving the application of advanced technical/business skills in

area of specialization. Leading contributor individually and as a team member,

providing direction and mentoring to others.

  • BS or BA or BTech in ComputerScience.

  • At least 7 years’ experience

  • Experience in setting ITStrategy and leading business organizations through change is desirable

  • Experience leading theimplementation of enterprise class, mission-critical applications.

  • Experience withSoftware-as-a-Service (SaaS) is desirable, but not required

  • Experience with CRM softwareand particularly Siebel or Oracle CRM OnDemand is desirable

  • Familiarity with the withcapabilities of modern analytics reporting tools is desirable

  • Experience in driving useradoption is desirable

  • Excellent verbal and writtencommunication skills

  • Team player with stronginterpersonal skills

  • Someone who has thecredibility and experience to engage with Fortune 500 executives

  • Someone who has enoughcredibility to work with the top people in a customer’s organization

  • Someone who enjoys thechallenge of "the unexpected"

  • Candidate must have strongknowledge of SQL and data modelling.

  • Candidate should be proficientin Integration design methodologies, RESTAPI Architecture.

  • Additionally it will be goodto have exposure on following basic machine learning skills

Python/R/Java

Probability, Statistics

Applied Maths & Predictive Algorithms

It will also be good to have some experience in

analyzing various aspects of application performance tuning.

Detailed Description and Job Requirements

Analyze, design develop, troubleshoot and debug software programs for commercial or end user applications. Writes code, completes programming and performs testing and debugging of applications.

As a member of the software engineering division, you will analyze and integrate external customer specifications. Specify, design and implement modest changes to existing software architecture. Build new products and development tools. Build and execute unit tests and unit test plans. Review integration and regression test plans created by QA. Communicate with QA and porting engineering to discuss major changes to functionality.

Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. 7 years of software engineering or related experience.

Job: Product Development

Location: IN-IN,India-Bengaluru

Job Type: Regular Employee Hire

Organization: Oracle

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