Accenture JDA Transportation Management in Bengaluru, India
About Accenture: Accenture Technology powers our clients’ businesses with innovative technologies—established and emerging—changing the way their people and customers experience work, life and entertainment. Join Accenture Technology and you’ll translate the operational needs of the world’s governments and leading businesses into the innovative technical solutions that will enable them to better serve their customers—your friends, family and neighbors.You’ll deliver everything from point solutions for a single business function to large, long-term outsourcing services, to complex systems integration installations spanning multiple businesses and functions. You’ll create custom-designed solutions or integrate our technology platforms with their operations.
Role :SW/Application Tech Support Practitioner
Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must Have Skills :JDA Transportation Management
Good To Have Skills :Transportation Management Systems (TMS)
Job Requirements :
Key Responsibilities : 1 Application Maintenance experience for JDA TMS and support responsibilities on a rotation/schedule basis 2 Knowledge of all the TMS modules like masterdata, financials, load plan, build and workflows planning, financials, tendering, shipment creation 3 Ability to learn and support technical expertise associated with inbound and outbound data to TMS application
Technical Experience : 1 Good knowledge on java and SQL 2 Strong communication skills Strong team player 3 Good knowledge on system logs, including enable debug level system logs, gather logs for specific servers, logs for TM and TP including TP architecture, parameter, strategy file knowledge and understand how to diagnose rating results and tariff selections 4 JDA web version and not legacy client version
Professional Attributes : 1 Need a good team player with good communication skills analytical presentation skill
15 years of full time education
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