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Accenture O2C Billing Invoicing AR in Bengaluru, India

RESPONSIBILITIES

Responsible for delivering the following services:

• Responds to requests and calls from clients related to client specific programs and products

• Identifies and responds to client's needs based on designated procedures of account/client

• Makes attempts to resolve issues and escalate issues of irate or dissatisfied clients

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Graduates/Post Graduates in Finance Background

SKILLS & PROFICIENCY

• Bachelors degree in Accounting/Finance preferred • Apply basic accounting principles in the interpretation of customer financial statements • Prior experience in ERP/SAP • Effectively secure prompt payment from customers while employing commercial sensitivity, & business acumen • Effective written and oral communication skills • Effective Customer Service Skills • Flexibility and versatility in problem analysis and resolution

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