Oracle Programmer Analyst 3-IT in Bengaluru, India
Programmer Analyst 3-IT
The Senior Service Reliability Operator (SRO) will
conduct activities concerned with ensuring the performance and reliability of
our applications. This includes monitoring, implementing and validating
configuration changes, gathering and reporting metrics, providing support to
other teams and incident management.
- Monitor automated alerts from various monitoring
- Interact with the Customer Support Organization
in the capacity of Tier 3 customer support.
- Work with DBAs and support to manage issues
caused by inefficient database queries.
- Resolve problems by executing Standard Operating
Procedures. Provide feedback to enhance Standard Operating Procedures.
- Identify and implement improvements to the
Perform routine checks at the start of shifts.
Develop training for other team members.
Other specific projects as required.
Key skills requirements:
- Bachelor's degree in Computer Science /
Electronics / Electric Engineering or equivalent.
- Understanding of the concepts behind web
- Operating System: Windows administration 2003,
- & Linux
Database: MS SQL administration is a must.
Understanding /reading /writing /
troubleshooting SQL script is a must.
- Web servers: Experience on IIS administration
- Application support experience in SaaS (software
as a service) environment.
- Knowledge on Virtualization and Scripting would
be an Added advantage.
- Knowledge on Oracle DB would be good to have.
Required Personal Attributes:
Strongunderstanding of the organization’s goals and objectives
Goodwritten and oral communication skills
Abilityto present ideas in business-friendly and user-friendly language
Highlyself-motivated and directed
Keenattention to detail
Provenanalytical and problem-solving abilities
Abilityto effectively prioritize and execute tasks in a high-pressure environment
Strongcustomer service orientation
Experienceworking in a team-oriented, collaborative environment
Desireto analyze and discover the root cause of problems.
Abilityto prioritize tasks without direct supervision.
Willingnessto learn new technologies and adapt with our constantly evolvingapplications.
Flexibleto work in Shifts and weekends.
Preferred Knowledge, Skills, Abilities, and Background
Certification(s)in a Windows administration (MCSE/MCSA)
Certification(s)in VMWare/OVM administration
Knowledgeon Linux operating system
Priorexperience in mission-critical support role
Priorcommercial development experience
Detailed Description and Job Requirements
Work with Oracle's world class technology to develop, implement, and support Oracle's global infrastructure.
As a member of the IT organization, assist with the analyze of existing complex programs and formulate logic for new complex internal systems. Prepare flowcharting, perform coding, and test/debug programs. Develop conversion and system implementation plans. Recommend changes to development, maintenance, and system standards.
Job duties are varied and complex utilizing independent judgment. May have project lead role. BS or equivalent experience in programming on enterprise or department servers or systems.
Job: Information Technology
Job Type: Regular Employee Hire