Chenega Corporation Medical Clerk I in Bethesda, Maryland


Company Job Title:

Medical Clerk I

Chenega Job Title:

Medical Assistant

SCA WD Labor Category:

Medical Assistant





Walter Reed National Military Medical Center (WRNMMC) Bethesda, MD.

Reports To:

Program Manager

FLSA Status:

Non-Exempt, Full Time, Regular

Prepared Date:


Approved Date:


Executive Order 13495, The Non Displacement of Qualified Workers Under Service Contracts provide first right of refusal to incumbents on contracts. If the position is accepted by the incumbent on the job, other application/resume of non-incumbents will not be reviewed.


  • The Medical Clerk I shall provide medical clerk support for DNS, Medical Nursing 5E and 7W, Walter Reed National Military Medical Center Bethesda MD.

Essential Duties and Responsibilities:(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position)

  • Transcribe physician orders involving patient activities, diets, tests and medications.

  • Transfer orders on a timely basis to various records in accordance with departmental and directorate policies.

  • Complete request forms of individual patient orders for special blood work, x-rays, radiation therapy, diets, clinic appointments, respiratory and ventilator care, consults and other requests as may be deemed necessary.

  • Answer the telephone, record and relay messages and/or redirect calls as necessary.

  • Record telephone messages pertaining to such things as detailed laboratory reports, x-rays, and test results, recognize and refer urgent ones to the professional staff for immediate action.

  • File the results of various tests in patients' charts for professional staff's reference, keeping record of care current and accurate.

  • Enter and/or retrieve data from the Composite Health Care System (CHCS) and the Clinical Information System (CIS) as appropriate to the area assigned.

  • Maintain all patient records in correct sequential and chronological order with each page properly identified.

  • On discharge or transfer of patients, verify and assure that records of patient treatment are complete.

  • Provide clerical tasks inherent in the admission and discharge of patients.

  • Notify appropriate doctor of patient’s admission.

  • Explain discharge procedure and direct the patient to appropriate checkout areas; e.g. collection agent, pharmacy, etc.

  • Maintain logs and records such as repair requests, long distance calls, etc.

  • Prepare and maintain statistical information for cost accounting purposes as needed.

  • Transport specimens to various laboratories or clinical areas.

  • Pick up blue cards in the Patient Admin Department and other routine places.

  • Make up admission packets.

  • Copy forms, file, and sort mail.

  • Answer phones for the 23 bed units.

  • Greeting approximately 25 to 50 patients, families, and visitors daily.

  • Prepare approximately 15 patient charts daily.

Non-Essential Duties:

  • Other duties as assigned

Supervisory Responsibilities:

  • NONE

Minimum Qualifications:(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)

  • High school diploma or General Educational Development (GED) equivalency.

  • Three (3) years of Medical Clerk experience with standard office administrative functions with verbal and writing skills, required.

Knowledge, Skills and Abilities:

  • Thorough knowledge of unit procedures for assembling patient charts, recording physician’s orders, integrating x-ray and test reports, graphing and charting medical data, and scheduling patient appointments to independently perform the clerical work of the unit relevant to patient care and treatment.

  • Knowledge of the various facility services, the medical terminology and procedures common to each service in order to record and report test and x-ray results accurately, respond to patient inquiries, and give necessary directional information to patients.

  • Knowledge of the internal organization of patient records and the relationship of their parts, in order to review records for completeness, accuracy and consistency with facility requirements.

  • Knowledge of basic computer skills in order to enter and extract patient information. Ability to use the keyboard and special function keys of a specialized computer system (e.g. CHCS, CIS) to enter and retrieve data produce routine reports. Data entry must be made with some speed and accuracy (20 to 25 words per minute sufficient).

  • Knowledge of communication skills and proficiency in the English language in order to allow for tactful and diplomatic relations with all levels of staff, patients and their families. Possess Good oral and written communication skills as well as organizational management skills.


  • Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.


  • Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Physical Demands:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

Work Environment :

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

  • The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.

  • During visits to areas of operations, may be exposed to extreme cold or hot weather conditions. Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise.

Chenega Corporation and family of companies is an EOE.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled/Sexual Orientation/Gender Identity

Native preference under PL 93-638.

We participate in the E-Verify Employment Verification Program.

Organization: Chenega Healthcare Services

Title: Medical Clerk I

Location: Maryland-Bethesda

Requisition ID: 1900000056