IBM Watson Health - Leader, Business Development (Inside Sales Manager) in Bethesda, Maryland

Job Description

Location: You will reside in the Eastern or Central Time Zones, with a preference for Ann Arbor, MI or Cambridge, MA.

It’s time to transform health with new ways of working to improve approaches to care, productivity and well-being. Watson Health’s artificial intelligence (AI) understands, reasons and learns – helping to translate information into knowledge that can help drive more informed decision-making. With AI, we can see and analyze more data than ever before – and achieve more than we ever thought possible.

IBM Watson Health is looking for talented individuals destined to usher in the next era of healthcare. We live in a moment of remarkable change and opportunity. The convergence of data and technology is transforming healthcare and life sciences organizations today. New opportunities are being created that never existed before to meet the demands of this transformation.

The Leader, Business Development (Inside Sales Manager) is responsible for the development and execution of essential Sales Best Practices to ensure Sales revenue growth. Examples of the practices and processes include financial and sales pipeline reporting, business development or campaign performance metrics and analyses, technology and management and campaign processes. The Leader, Business Development is also responsible for managing and developing the Payer Business Development team members to assure pipeline development through effective campaigns and prospecting strategies.


Responsibilities may include team-specific responsibilities, such as an assigned territory for Business Development, with the addition of the following responsibilities:

  • Demonstrate a wider understanding and knowledge of the key Business Development activities (prospect identification, pipeline development, marketing campaigns and metrics tracking)

  • Identify, manage and execute best practices, documentation or other workgroup functions

  • Initiate and lead cross-department meetings, conversations, and activities involving higher levels within the organization

  • Collaborate with other departments’ management teams (i.e. Account Management, Business Strategy and Operations, Analytics & Consulting, Marketing) on various activities including team feedback, team performance, best practices, and other needs

  • Management responsibilities for Business Development Team members, including managing annual performance review process, workload, coverage and other personnel-related issues for direct reports

Required Technical and Professional Expertise

  • 3 years of inside sales management experience in healthcare IT

  • 3 years of leadership and management skills with previous Team Lead or equivalent experience

  • 3 years demonstrated results of creating new process or practices- demonstrated change agent

  • 3 years of previous healthcare industry experience

Preferred Tech and Prof Experience

  • 5 years of inside sales management experience in healthcare IT

  • 5 years of healthcare IT experience specific to payers

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.