Cummins Inc. Power Generation Field Service Technician, Level II in Billings, Montana

Power Generation Field Service Technician, Level II

Description

Power Generation Field Service Technician, Level II

If you want to develop your career with the industry leader who gives you the innovative technology you love to work with and empowers you to deliver a service you can be proud of – then this is where you need to be.

Extraordinary Technology Requires Extraordinary Technicians!

Our Distribution business delivers reliable, durable, high performing products for our global partners. You are key to our customers’ success. Working with industry leading technology and diagnostic tools, you’ll deliver solutions that build your knowledge base and fuel your career.

This mid-range role is customer-focused and is your starting spot for multiple career paths within our Service business with training on our newest product updates.

This is an exciting opportunity in Billings, WY for a Power Generation Field Service Technician Level ll. Cummins North America is where you can work on industry leading engine technology such as High-horsepower GenSets, Integrated Power Systems, and PowerCommand panels in the Commercial Industrial, Data Center, and Prime Power markets while working in some of the most beautiful scenery in the world.

An Extraordinary Cummins Technician…

Diagnoses and completes less complex repairs to generators and components at the customer’s site.

Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs

Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools

Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field

Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor

Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.

Completes training in line with skill and business requirements

Maintains service vehicle and tools for cleanliness and proper operation

Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor

Qualifications

Skills

Skill Level A

Level I Technician plus

Ability to carry out basic diagnostics using Cummins diagnostic tools on different product types with minimal supervision

Able to fully use all required Cummins service tools including Insite, EDS, Quick Serve On Line, INPOWER, LONMGMAKER

Familiar with basic warranty/policy terms

Capable of developing collaborative working relationships

Able to identify opportunities for work process improvements

Can resolve common technical problems

Skill Level B

Skill Level A plus

Ability to carry out full diagnostics using Cummins diagnostic tools on different product types without supervision

In depth electrical repair and maintenance capability to carry out external engine repairs including fuel system components without supervision

Ability to develop and maintain productive customer relationships and educating customers on operations and maintenance of products

Small to large RV Gen Set-twin 1500kw Gen Set.

Experience in Switch gear and controllers.

Experience with Start-ups.

Travel 600-700 miles per week within the state of Montana

Education, Licenses, Certifications

Apprentice Certified Power Generation/ Electrical Technician (Preferred)

Vocational diploma from relevant technical institution (Preferred)

Current relevant electrical certification

Intermediate level field service work experience

Intermediate level knowledge of and/or experience with of power generation products

High Voltage/ Low Voltage experience

Customer service experience

Requires On-call, after hours, night shift, out of town/overnight stays in outside and Hazardous working conditions.

Candidate must meet all eligibility requirements to drive a Company vehicle, including but not limited to:

Must have a current, valid driver's license issued by the state in which they reside.

Must have current motor vehicle liability insurance.

Must abide by all local, state and federal rules and regulations.

No convictions for any driving under the influence of alcohol or drugs charges (DUI) within prior 5 years.

No greater than three (3) moving violations within prior 12 month period.

No greater than 2 avoidable accidents on MVR within prior 3 years.

PHYSICAL REQUIREMENTS:

Must be able to lift 50 pounds frequently; pushing and pulling a maximum force of 50#.

Must be able to stand on feet for long periods of time

Must have the physical ability to wear Personal Protective Equipment (PPE) Protective Glasses and Protective Footwear as required.

Compensation and Benefits:

Compensation: Base salary commensurate with experience.

Benefits: Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.

Cummins and E-verify:

At Cummins, we are dedicated to diversity in the workplace and our policy is to provide equal employment opportunities to all qualified persons without regard to race, age, color, sex, religion, national origin, disability, veteran status, sexual orientation, gender identity and/or expression or other status protected by law.

Cummins uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify .

Compensation and Benefits:

Compensation: Base salary commensurate with experience.

Benefits: Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.

Cummins and E-verify:

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

Cummins uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify .

Job SERVICE

Primary Location United States-Montana-Billings-US, MT, Billings, Cummins Rocky Mountain

Job Type Shop

Recruitment Job Type Technician

Job Posting Mar 23, 2018, 9:13:30 AM

Unposting Date Ongoing

Req ID: 180001LD