Verizon Business Support Analyst in Bloomington, California

What you’ll be doing...

The selected candidates will demonstrate experience in absence and tardiness control plans with working knowledge of scheduling, resource and capacity management. The candidate will be required to model and drive individual, group and environmental behaviors that drive effective time management. This includes:

  • Ensuring adherence to scheduling guidelines and that absence/tardiness information is recorded timely, thoroughly and with quality.

  • Oversee daily interaction with Sedgwick regarding employee restrictions, FMLA status, and pay treatment.

  • Oversee the processing of the Americans with Disabilities Act cases, workman's compensation applications, family care leaves and leaves of absence. Attain a thorough knowledge of the labor union contract and interface with Labor Relations.

What we’re looking for...

You will demonstrate experience in resource and capacity management with advanced knowledge in excel, access and database management.

You’ll need to have:

  • Associate’s degree or two or more years of work experience.

  • Three or more years of relevant work experience.

Even better if you have:

  • A degree.

  • Five or more years of experience with absence audit and STD/FMLA processes.

  • One or more years of experience with excel database including proficiency in creating pivot tables.

  • Five or more years of experience in AMTS and Cognos.

  • Experience in developing a reporting process for GNO organization to identify strengths and gaps.

  • Specific knowledge and expertise in California absence processes relative to collective bargaining agreement, varying state laws, ADA requirements, worker’s compensation, STD/FMLA guidelines and discipline process.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

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