Thermo Fisher Scientific Field Application Scientist - Imaging /Flow Cytometry - Remote, MA in Boston, Massachusetts
When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals.
Location/Division Specific Information
The Field Application Scientist is part of the Life Sciences Solutions Group (LSG) which is one of six groups within Thermo Fisher Scientific and is an important part of the company’s total value proposition. With an innovative and broad life sciences portfolio, a strong presence at bench, best-in-class web and e-commerce channels, industry-leading on-site supply center coverage and one of the most technically experienced sales and support teams, LSG brings incredible core strength to the broader company.
The geography of responsibility is the New England States with the preferred location on the candidate in the Boston Metropolitan Area.
How will you make an impact?
The Field Application Scientist will provide scientific expertise, applications support and training to customers on Thermo Fisher Scientific’s Invitrogen instruments through a variety of interfaces. This may include in-person, phone and/or email communications. They will partners with sales reps in the field to deliver product line specific pre- and post-sales related customer support activities and solve customer escalations effectively. Also acts as a trusted expert to our customers, thereby increasing customer satisfaction and loyalty and contributing to the overall success of the business.
What will you do?
Training – Internal & External
Provide field support to our sales organization by providing customers with technical guidance (pre & post sales activities)
Provide internal training across commercial teams and business units as needed
Manage KOL relationships through routine scientific communication and updates on new product launches
Interface with the global technical training teams and share best practices across organization
VOC & Customer Relations Management
Act as liaison between customers, R&D, and Product Management teams
Microscope/Imaging experience – setting up, troubleshooting and running microscopy experiments
Attend national conferences and events to capture developing trends
Present on behalf of Thermo Fisher Scientific at key global conferences
Provide market sensing mechanism, identifying new opportunities and highlighting gaps in current portfolio
Interface with R&D and PM teams
Support internal business and product development efforts through feedback on innovation pipeline
Stays current on scientific and industry trends and innovations
How will you get here?
BA or BS in Biology, Immunology, Cell Biology, Microbiology, Stem Cell Biology, Bio-Technology or related scientific field
PhD is strongly preferred
3 or more years of experience working with flow cytometry experiments – knowledge of how to set up and troubleshoot experiments and instruments
3 or more years of experience running a fluorescent microscope – knowledge of software, how to set up instrument and how to troubleshoot.
Experience with Electroporation/Transfection Experiments
Able to solve practical problems and deal with a variety of variables in situations where only limited standardization exists
Excellent written and oral communications skills
5 or more years of laboratory experience working with Flow Cytometry and/or Imaging/Microscopy prefrred
Experience in a customer-facing role and/or providing technical and scientific presentations to a variety of audiences preferred
Knowledge, Skills, Abilities
Works from a remote home office
Travel up to 50% or more
Valid Driver’s license is required.
Most duties are performed at field locations which may require walking within customer facilities, standing while giving presentations or conducting meetings and sitting to complete reports and sales calls.
Demonstrations may require moving equipment and manual dexterity and ability to lift up to 50 pounds
At Thermo Fisher Scientific, each one of our 65,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.
Apply today! http://jobs.thermofisher.com
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Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.