Deloitte Salesforce Senior Manager- Transportation, Hospitality & Services in Boston, Massachusetts
Salesforce Senior Manager- Transportation, Hospitality & Services
Are you interested in joining a team where you can make a global impact daily? At Deloitte Energy, Resources and Industrials (ER&I) our team is not only expanding their own knowledge and skills, we are changing the world one Client at a time.
It is our mission to help our customers reduce their costs, increase efficiency, and drive innovation by being the consulting firm of choice for their Energy, Resources and Industrial needs for the future.
If you are passionate, have the desire to work with an extremely talented and diversely innovative team where your vision and core values will help shape an organization, we want you on our team. Find out why our consultants keep pushing us to the top of the rankings for the Best Places to Work!
Your Industry Team Consumer / Transportation, Hospitality, & Services
The Transportation, Hospitality and Services (THS) industry is going through an unprecedented period of significant evolution and opportunity. The industry is going through unprecedented change with siloes being broken down with increased focus on the customer experience.
Organizations within the industry are faced with increasingly complex issues on building a differentiated customer experience, while maintaining growth and profitability. This imperative directive creates unique challenges for sector companies to innovate, modernize their technology and processes, while being vigilant in their evaluation and mitigation of evolving risks.
Work you ll do
Client Management: Manage day to day interactions with executive clients and sponsors
Delivery: Manage and deliver components of client engagements that identify, design, and implement technology and creative business solutions for large companies. Responsibilities include, among others, managing teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures.
Business Development: Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies
People Development: Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices
10 years of consulting and / or CRM implementation experience
4 full life-cycle Salesforce implementation with strong expertise in 2 of the following modules: Sales Cloud, Service Cloud, Marketing Cloud, Force.com, Apttus
Experience managing at least four large-scale full-life cycle implementations of CRM solutions
Experience carrying a business development quota and leading business development pursuits end-to-end.
Ability to travel to client sites 80-100% of the time.
Bachelor's degree in computer science, information systems, or other technology-related field or equivalent number of years of experience.
Bachelor s Degree or equivalent experience
Limited immigration sponsorship may be available
Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other).
Expertise in an industry vertical (i.e. Financial Services, Life Sciences, Manufacturing, Technology, Retail, Media, etc.)
Experience presenting to clients or other decision makers to present and sell ideas to various audiences (technical and non-technical).
How you ll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at https://zoomforth.com/s/deloitte/du#home
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Category: Management Consulting
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