Marsh & McLennan Administrative Support in Bradford, United Kingdom

Job Title: Administration Support – Corporate Department Job Purpose: To provide an efficient service in supporting the department in administrative tasks, thereby assisting implementation, service and maintenance of the client’s insurance programme. Accountable To: Team Leader Responsible For: Key Tasks and Responsibilities: As detailed below, always conforming to procedures laid down by Jelf Beaumonts maintaining confidentiality and security of information throughout. To work under instructions and/or supervision of Account Handler/Team Leader 1. General Business Prepare documentation and carry out all other administration as required in a manner that complies with business procedures as described in the group compliance manual and departmental procedures manual. Instruct markets and confirm in writing. Debit renewals, mid -term adjustments and any other transactions on the computer system Receive and act promptly on instructions from Account Handlers, Account Directors and Clients. Ensure all instructions are correctly documented. Maintain the department cover note diary Diary instructed tasks in Account Handler’s diary system Ensure avoidance of Errors & Omissions claims. Assist in the identification and development of profitable sales opportunities. Promote key additional covers/services in line with Jelf Beaumonts service offerings. Ensure client files are kept tidy and orderly and contain such information as to enable colleagues to ascertain covers in force and to follow course of events. Assist in the achievement of the business plan and budget. Confirm cover to clients in writing as soon as possible. Ensure correct creation and maintenance of all records of all business transacted, both on paper and electronically. Ensure all client/insurer conversations are recorded. Deal with any complaints promptly and fairly in accordance with our complaints handling procedure. Adhere at all times to Jelf Beaumonts Code of Ethics. 2. Financial Performance Ensure timely debiting of all renewals and adjustments including adherence to Premium Funding procedures. Work with Account Director to ensure premiums collected within terms of credit. Be aware and ensure Account Handler/ Account Director is aware of any credit control issues. 3. Insurers Develop and maintain good ongoing relationships with Insurers. Continually develop and share knowledge of market players and capacity. 4. Clients Always put the interests of clients first and treat them fairly. Work to the requirements of agreed service levels for all clients. Develop and maintain good ongoing relationship with clients. Understand the clients business risks and implement any agreed risk management solutions. Liaise with the clients and markets to collect client insurance data. Contribute to the clients insurance programme strategy. Ensure Account Director is advised of all significant factors and developments affecting client’s insurance programme. 5. Administration Ensure compliance with FCA procedures and those of any other external regulatory body. Comply with all relevant legislative requirements. 6. Initiatives Attend internal meetings and contribute to issues discussed. Undertake any reasonable task requested by the Team Leader/Team Manager or other senior official of the Company. R013007-en R013007