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Merck SAP Business Analyst in Branchburg, New Jersey

Job Description

Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver the services and solutions that help everyone to be more productive and enable innovation.

The Change, Communication and Training (CCT) Decision Support Specialist is a member of the Enterprise IT / ERP Change Management Team and has responsibility to support and execute the SAP user change management strategy and plans in support of a global business transformation for our Company. The position will work directly with all members of the Enterprise IT / ERP Change team, as they engage with divisional and local market resources throughout the Company to ensure successful execution of plans and activities. The Global CCT Decision Support Specialist supports and enables activities of Global ERP CCT with creative, data-driven solutions and technical knowledge. This position enables change strategies designed for ERP stakeholders to be aligned with the program objectives, and meets stakeholder needs and requirements.

The incumbent will support ERP project activities such as communication, change management, training during different phases of an ERP implementation from Preliminary Planning to launch, as well as provide on-going support to live markets in sustainment. This position demands intermediate to expert level knowledge of analytical tools such as Microsoft Excel, SQL, MS Access, and possibly others, the incumbent should expect to use these tools on a daily basis. Incumbent may also be tasked to become a Subject Matter Expert (SME) for various technology ‘platforms’ which Global CCT team uses regularly to meet its core objectives. These platforms may include but are not limited to SuccessFactors (aka myLearning), TRACE (an in-house data management application), SharePoint and related MS Office technologies, Comet’s SAP Training Environment, etc. In addition, this role may support, either directly or indirectly, a variety of projects from time-to-time, as determined by Director Global CCT.

Primary Responsibilities:

  • Execute a set of responsibilities leveraging technology tools across areas of SAP roles, training and communications to support the process of enterprise wide business Users gaining authorized access to the system.

  • Utilizing proprietary and general tools (Excel, Microsoft) conduct analytics and provide decision support reports and analysis on a wide range of topics relating to SAP User training and system role access. Responsibility includes exploring innovative process improvements leveraging existing or emerging technologies in creative ways, e.g. Office 365, SharePoint Online, Tibco Spotfire, or others.

  • Support global team members in analyzing user / business issues concerning SAP roles and training to ensure business continuity and enhance user understanding of the systems and processes.

Education Minimum Requirement:

  • Bachelor Degree

Required Experience and Skills:

  • Must Have 5 years exp working with SAP/ERP Deployment projects

  • Must have exp with SAP role design, training, and role system access

  • Strong problem solving and analytical skills

  • Ability to work across teams, levels, geography, and culture to deliver value-added results

  • Intermediate to Expert level knowledge of data/analytic tools (Excel, Access, Spotfire, etc).

  • Proficiency in Microsoft office and PowerPoint.

  • Familiarity with or practice in writing and running simple to intermediate SQL queries (SQL Server Management Studio) is highly desirable.

  • Ability to work in high paced program with global scope

  • Aptitude and interest for learning new technology is a must.

  • Technical aptitude; ability to learn processes/tools quickly, and a continuous learning mindset are must-haves.

  • Aptitude for ‘translating’ business needs or questions into relevant technical strategies and solutions

  • Excellent oral and written communication skills

  • Strong interpersonal and client relationship skills to engage with stakeholders; appreciation of cultural and language differences

  • Beginner to intermediate experience managing through small-to-medium projects (developing plans, identifying resource requirements, tracking progress, etc)

  • Travel may be required

Preferred Experience and Skills:

  • Familiarity with SAP role design, training, and role system access / provisioning concepts are highly desirable but not mandatory

  • General business acumen

  • BS or BA degree required; preferred in disciplines of Information Technology or Business Administration

Our Support Functions deliver services and makes recommendations about ways to enhance our workplace and the experience of working at our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.

Who we are …

Merck & Co., Inc., Kenilworth, New Jersey, USA is known as “Merck” in the United States, Canada & Puerto Rico. We are known as “MSD” in Europe, Middle East, Africa, Latin America & Asia Pacific. We are a global biopharmaceutical leader with a diverse portfolio of prescription medicines, oncology, vaccines and animal health products.

We are driven by our purpose to develop and deliver innovative products that save and improve lives. With 69,000 employees operating in more than 140 countries, we offer state of the art laboratories, plants and offices that are designed to Inspire our employees as we learn, develop and grow in our careers. We are proud of our 125 years of service to humanity and continue to be one of the world’s biggest investors in Research & Development.

What we look for …

In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come. We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organization. Together we will continue Inventing For Life, Impacting Lives while Inspiring Your Career Growth .





In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

If you need an accommodation for the application process please email us at

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Poster at

EEOC GINA Supplement​ at

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We are an equal opportunity employer, Minority/Female/Disability/Veteran – proudly embracing diversity in all of its manifestations.

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

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Requisition ID: R16726