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Accenture Credit Controller with German in Brasov, Romania


• Contact customers via e-mail/phone/fax and initiate collection activities;

• Identify and collect payment of overdue invoices through proactive planning, prioritization and execution of daily call cycles;

• Provide necessary information of credit worthiness to customer service when required;

• Manage the customer portfolio within the agreed credit terms and credit limits;

• Meet cash collection targets keep up-to-date;

• Deliver service in line with agreed controls and procedures.

• Input notes on payment agreements and diaries follow-up actions;

• Reinstate accounts when payment is received;

• Initiate Collection Agency activities, providing collection data and contact details to the Collection Agency;

• Instigate legal proceeding (in-house or external) for accounts that require legal resolution.

• Flag invoices that relate to doubtful balances to be written off and input notes why the balance is not collectable;

• Register invoice disputes;

• Follow escalation routes, adhere to laid down procedures and proactively identify problem areas and propose likely solutions;

What will you get?

Competitive salary and performance bonuses

Attractive benefits package: meal vouchers, public transportation, medical services, private pension, life insurance, gym

Trainings delivered in classrooms or virtually and access to a mountain of knowledge

Chance to become a subject matter expert for complex processes

Possibility to practise your language skills with native speakers

Opportunity to work with top clients on large projects

Dynamic, intercultural working environment


• 0-2 years relevant experience

• Previous experience in Collection/Cash Application, having a transactional role in OTC area;

• Experience with accounting systems; SAP would be a plus;

• Competent Microsoft Office user: Excel, Word and Power Point;

• Written and spoken ability to communicate in German for client interaction (upper- intermediate, B2);

• Ability to solve urgent matters and work under pressure;

• Ability to prioritize and schedule workload;

• Reliable, active approach striving for process improvement;

• Responsible, accurate;

• Team player.