IBM Production support specialist in BRATISLAVA, Slovakia
Primary focus is on maintaining our integrated system to enable proposal generation and facilitate contract management including contract billing.
Main responsibilities concentrate on providing 2nd level support to our end user community, problem resolution through our standard problem management process and test case defiinition and execution. The specialist will need to perform and follow up on system/data integrity checks and support internal projects which aim to improve system's performance and availability. The person should continuously look for opportunities to automate manual work while making sure to bring added value to our end user community. The position requires Shift work as we support multiple GEOs.
• YOUR MONEY
Special IBM discounts
Attractive compensation and benefits
Diners club - private credit card
Recommend-a-Friend – get a bonus in the employee referral program
Contribution to pension plan
• YOUR LIFE
Flexible working time
Three additional vacation days
• YOUR HEALTH
Private medical sanatorium
Up to three self-recovery days
100% sick leave compensation
• YOUR DEVELOPMENT
Long term career development and possibility of internal rotation
Training programs - classroom based training and 5000 e-learning course
Required Technical and Professional Expertise
Good communication skills
Willing to learn new things
Attention to details and precision
Logical & statistical thinking
complex database systems and applications understanding
Skills in junior programming, coding (Java, Phytoon, etc)
Note: this role is to support Global tool and users, therefore, this position will require working shifts.
Preferred Tech and Prof Experience
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.