Arrow Electronics Customer Service Representative in Bratislava, United States
Customer Service Representative
Customer Service Representative is responsible for supporting the Sales team to enhance the customer relationship through proactive ownership of the entire customer backlog starting with clean order load. From order load the Customer Service Representative takes care of backlog management actions through to invoice and delivery of parts to nominated customers. Customer Service Representative also manages customer reserved inventory to meet all related goals and objectives for both Arrow and the Customer.
Customer Service Representative at Arrow is responsible for:
Order to Invoice process
Communication with Customers, Suppliers and delivering after-sales service for Business Customers (telephone, mail)
Managing and handling of all relevant backlog alerts
Managing and responding to all requested customer backlog changes
Close cooperation with other departments like Sales, Asset and Logistics
Driving On-Time-Delivery performance in line with customer and company goals
Generating customer satisfaction
A FEW THINGS YOU ARE AN EXPERT AT
English on C1 level (spoken and written)
Good knowledge of MS office
Customer Service experience (might be also sales)
Communication and coordination skills
Interesting career development opportunities in a quickly growing environment
Holiday Allowance 50% twice a year
1900 EUR gross monthly salary
By the time you’ve had your morning coffee, it’s likely you’ve already interacted with Arrow at least 5 times. The work Arrow does go into everything from cars to coffee makers. If it takes a charge or sends a signal, chances are, Arrow was part of building it. Our employees live in a world of Five Years Out where new technologies, new materials, new ideas and new electronics will make life not only different but better. We are a Fortune 500 company with headquarters in Denver, Colorado. Our team includes 18,800 employees worldwide across more than 345 locations serving 80 countries.
Bratislava, Slovakia (Roznavská)
Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.
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