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Arrow Electronics Customer Service Representative in Bratislava, United States

Position:

Customer Service Representative

Job Description:

Customer Service Representative is responsible for supporting the Sales team to enhance the customer relationship through proactive ownership of the entire customer backlog starting with clean order load. From order load the Customer Service Representative takes care of backlog management actions through to invoice and delivery of parts to nominated customers. Customer Service Representative also manages customer reserved inventory to meet all related goals and objectives for both Arrow and the Customer.

Customer Service Representative at Arrow is responsible for:

  • Order to Invoice process

  • Communication with Customers, Suppliers and delivering after-sales service for Business Customers (telephone, mail)

  • Order Management

  • Managing and handling of all relevant backlog alerts

  • Managing and responding to all requested customer backlog changes

  • Close cooperation with other departments like Sales, Asset and Logistics

  • Driving On-Time-Delivery performance in line with customer and company goals

  • Generating customer satisfaction

  • Driving efficiency

A FEW THINGS YOU ARE AN EXPERT AT

  • English on C1 level (spoken and written)

  • Good knowledge of MS office

  • Customer Service experience (might be also sales)

  • Accountability

  • Communication and coordination skills

  • Customer-oriented attitude

  • Team player

OUR OFFER

  • Interesting career development opportunities in a quickly growing environment

  • Holiday Allowance 50% twice a year

  • 1900 EUR gross monthly salary

ABOUT US

By the time you’ve had your morning coffee, it’s likely you’ve already interacted with Arrow at least 5 times. The work Arrow does go into everything from cars to coffee makers. If it takes a charge or sends a signal, chances are, Arrow was part of building it. Our employees live in a world of Five Years Out where new technologies, new materials, new ideas and new electronics will make life not only different but better. We are a Fortune 500 company with headquarters in Denver, Colorado. Our team includes 18,800 employees worldwide across more than 345 locations serving 80 countries.

Location:

Bratislava, Slovakia (Roznavská)

Time Type:

Full time

Job Category:

Business Support

Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.

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