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KeyBank Technology Business Analyst in Brooklyn, Ohio

Technology Business AnalystinBrooklyn, OHatKey Bank- Corporate

Date Posted: 2/13/2020

Job Snapshot

  • Employee Type: Full-Time

  • Location: 4910 Tiedeman Road Brooklyn, OH

  • Job Type: Information Technology

  • Experience: Not Specified

  • Date Posted: 2/13/2020

Job Description

Essential Job Functions

  • Requirements Management including Business Process Engineering

  • Leads requirement gathering meetings

  • Documents, maintains and delivers requirement documents

  • Owns requirements management function

  • Ensures requirements have all the required data elements

  • Ability to document/ develop current and create future Business Process work flows with the LOB


  • Test Management, Test Script Development and Test Execution

  • Can navigate between requirements and defects

  • Accountable for requirements being updated

  • Drives defect resolution

  • Create & execute test management plan / test strategy

  • Builds and executes test scripts including input from LOB

  • Execute any / all test scripts

  • Demonstrates a working to advanced level of general desktop applications such as Excel / Word / PowerPoint, Visio and MS Project

  • Collaborates effectively with team members for Disaster Recovery and Business Continuity Planning

Business Knowledge:

  • Subject matter expert or ability to become familiar quickly

  • Focuses on business results (not technical results)

  • Is trusted advisor to client

  • Comprehensive

  • Documentation including System, Technical and Knowledge Articles

  • Creates with Tech Lead

  • User manuals

  • Training Documentation

  • Current/Future state process flows

  • Create highly complex workflows

  • Review System Architecture Document

  • Create queries to validate data in database

  • Independently identifies technology articles

  • Works with LOB to define user related articles

  • Communicates changes to Service Coordination team

Communication Skills including Verbal/Non-Verbal, Written, Facilitation Skills, Teamwork and Meetings:

  • Ability to address and follow through to completion any situation that arises

  • Ability to facilitate Requirements Sessions

  • Ability to work productively with team members and stakeholders

  • Knowledge and understanding of standard technology Project Life Cycle

  • Ability to multi-task across multiple projects and non-project activities

Required Qualifications

Bachelor's Degree or equivalent work experience.

Minimum 3 years experience with business analysis and systems within the financial industry.

Demonstrated practical knowledge of business and technology in creating integrated solutions.

Demonstrated knowledge of the business unit supported.

Demonstrated and successful execution of essential job functions within a specific project.

Experience using MS Office, MS Project, Visio and HP Application Lifecycle Management

Knowledge/experience in the financial services industry a plus

Knowledge/experience with IT services and infrastructure a plus

Excellent written and oral communication skills.

Excellent organizational skills.


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.