Marsh & McLennan Business Analyst in Broomfield, Colorado

The Business Analyst (BA) is responsible for a full range of activities which ensure the operational effectiveness and excellence of the business unit. The BA will work with subject matter experts on the processes, content and functional systems across ICAT to understand the impact of upcoming changes (process, product, technical) and will be a primary resource for business initiatives. The role may also act as Project Manager for smaller sized projects.

Essential Functions and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • Work closely with the Business Unit leaders and Subject Matter Experts (SME) and project managers by providing key analytical support that will allow business needs and requirements to be understood, defined and documented at a level that will enable business and technical systems to be effectively developed, deployed and supported.

  • Conduct research which may include reviewing financial statements, evaluating competitors, and analyzing business practices. Organize and interpret information to identify meaningful business, industry and market trends resulting in contributions to the development of a new business model, process, or product.

  • Understands supporting technology environments, application and process capabilities.

  • Contributes to or leads in the development of: Business Requirements, Use Cases, Process Flows and procedural documentation.

  • Collaborate with PMO and subject matter experts to establish the overall solution vision and analyze tradeoffs across solution options.

  • Critically evaluate and assess large amounts of complex information and data from multiple sources to identify business improvement needs and independently develop logical recommendations and solutions with minimal guidance.

  • Review and understand existing procedures, policies, practices and products and render insights regarding future state needs, requirements and impacts.

  • May have varying levels of involvement including scheduling, performing, and coordinating User Acceptance Testing as required

  • As assigned, develop and manage small to mid-sized projects with a responsibility for defining project scope, resources and achieving deliverables on time. On larger efforts, provide support within a project structure.

  • Participate on and lead cross-functional project teams.

  • Provide leadership, support the required review activities, and regularly report project progress and status.

  • Coordinates interactions with the impacted and involved business, management and technical areas and keeps the Project Team on target and focused.

  • Collaborates and works cross functionally with all business units within ICAT to achieve strategic, tactical and project goals.

  • Provides leadership needed to instill a team-oriented, client-driven, results-driven team.

  • Works under the general supervision of the Manager of Business Initiatives, and provides direction to exempt and non-exempt personnel.

  • Develop and maintain effective working relationships with all ICAT personnel, business partners, and vendors.

  • Maintain knowledge of and support ICAT’s company values and strategic plan

  • Additional duties as assigned


Preferred Job Qualifications

  • Bachelor’s degree in business or related field or equivalent work experience.

  • Minimum of 2 years directly applicable experience.

  • Minimum of 5 years of experience in generalized business.

  • Requires a high level of independence.

  • Excellent communication skills (written and verbal) in working with management, clients and technological experts.

  • Strong organizational and time management skills.

  • Proven ability to develop, document and maintain operational policies and procedures, including the designing and documenting detailed process flows.

  • Solid understanding of existing and emerging industry practices, and ability to evaluate alternative business solutions.

  • Demonstrates initiative, curiosity and strong work ethic, is resourceful and self-motivated.

  • Able to gather and analyze information, draw conclusions, make recommendations, execute and deliver expected results.

Working Conditions

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Able to sit and work at a computer keyboard for extended periods of time

  • Able to stoop, kneel, bend at the waist and reach on a daily basis

  • Able to lift up to 25 pounds occasionally

  • May be asked to travel occasionally

At ICAT, we have a single goal: help business owners and homeowners recover from a disaster.

Since 1998, ICAT has provided catastrophe insurance coverage to home and business owners throughout the United States. From day one through today, we remain a highly specialized, disciplined underwriter of catastrophe property insurance risk.

ICAT has over 200 employees and serves more than 65,000 customers in 42 states through its online quoting system, and through traditional broker submissions. The ICAT brand offers the promise of "Security, Service, Recovery" to policyholders and brokers in providing insurance solutions to protect against natural catastrophe events. ICAT continues to expand through new products such as its Residential Earthquake product in California, which helps homeowners protect their largest asset in the event of an earthquake.

ICAT underwrites on behalf of a diverse line up of strong carrier partners and Lloyd's of London syndicates. Claims administration services are provided by ICAT's sister company Boulder Claims. Boulder Claims was founded in 2005 and in its short history has successfully adjusted and settled over 23,000 claims, including claims from Hurricanes Charley, Frances, Ivan, Jeanne, Katrina, Rita, Wilma, Dolly, Gustav and Ike. ICAT is based in Broomfield, CO with additional offices in Tampa and Honolulu.

ICAT is owned by The Schinnerer Group. The Schinnerer Group is one of the largest and most experienced underwriting managers of specialty insurance programs in the world. The Schinnerer Group includes Victor O. Schinnerer & Company and ICAT in the United States, ENCON in Canada and other MGA enterprises globally. For more information on ICAT, visit us at:

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