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IBM Application Support Specialist with German in BUCHAREST, Romania

Title

Application Support Specialist with German

Introduction

Your Role and Responsibilities

  • Working with the Remedy ticketing system (CISM)

  • Monitoring SAP XI , IDoc and PI systems

  • Administering GLOBUS, Boris, Pricecard, and offering support for GIPSIS, edocs and SAP, with the help of 2nd lever support as well

  • Providing support via email and phone in German and English languages

  • Monitoring a Unix terminal

  • Identifying errors and focusing on correcting them. (e.g. sql and xml strings)

  • Attending technical trainings which are specific to the Project (e.g. SQL DB2 training, other trainings related to daily procedures used on the Project, etc)

Required Professional and Technical Expertise

  • At least 2 years experience in DB2 SQL

  • Basic knowledge in AIX

  • Ability to work in a team, capacity, accuracy, learning aptitude, patience, reliability

  • English: Fluent

  • Experience in supporting business applications

  • German: Fluent

  • Preparedness on-call duty

  • Excellent telephonic and writing communication-skills

Preferred Professional and Technical Expertise

Basic knowledge in WebSphere MQ

About Business Unit

Your Life @ IBM

About IBM

Location Statement

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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