IBM Account Specialist in BUDAPEST, Hungary

Job Description

Main responsibilities include:

Credit Line and Order management, Cash collection and Conditions monitoring.

Daily management of an account portfolio which is comprised of inventory and/or accounts receivable financing customers.

Developing and maintaining strong working relationships with numerous customer contacts at various levels of the organization and serving as a focal point for customer inquiries, requests, and complaints.

Monitoring collateral position and surveys to ensure that all collateral reporting requirements are adhered to and identifies, reports on and drafts action plans to address potential and actual exposures.

Preparing materials for use in status account reviews.

Being responsible for territory risk management and customer satisfaction attainment and ensures all customer communications are documented in an accurate and timely manner.

Ensuring accounts operate within approved guidelines and obtaining the appropriate level of management approval in exception situations.

Keeping customers appraised of the financial health of their account and its ability to support current and future financing volumes.

Operating proactively at all times.

Since the role involves being in daily contact with customers in the Central- and Eastern European region the candidate should be

able to communicate in English and in Russian

able to hold a phone conversation with our business partners and explain basic financial terms to them verbally.

Required Technical and Professional Expertise

English : fluent

Basic knowledge in Financial concepts

Preferred Technical and Professional Experience

At least 6 months experience in Customer facing/ Customer contact

Required Education

Bachelor's Degree in the area of Economics, Finance/Business

Preferred Education

Master's Degree

Travel Required

No Travel

Is Extensive Time Away From Home Required?

No

Required Technical and Professional Expertise

  • English: fluent

  • Basic knowledge of financial concepts

  • Experience in financial / client facing position

  • Good numerical and analytical skills

  • Accuracy, good attention to details

Preferred Tech and Prof Experience

none