IBM ELS EOL Pricer in BUDAPEST, Hungary

Job Description

As Business Support Operations Specialist – End of Lease Pricer you will be responsible for timely managing the execution of End of Lease (EoL) transactions of IGF financing agreements.

Creating End of Lease pricing quotes, enabling timely customer decisions, ensure compliance with contractual obligations, acting as a SME towards Business Support Operations EoL admin teams and Global Asset Recovery Services teams and driving implicit batch run activities are key tasks within this role.

Tasks assigned can be both ad-hoc based as well as related to monthly EoL schedule activities, thus require a lot of pro-activeness and follow up to be able to meet quick turnaround time targets, high quality and customer satisfaction.

Responsibilities:

  • Receive and handle customer and sales requests

  • Be in daily contact with Global Asset Recovery Services team and

Account Managers, Country Offices, other departments of IGF and IBM

  • Produce measurements and manage controls.

Required skills, education and experience:

  • Accuracy with good attention to detail

  • Good communication and interpersonal skills

  • Customer focused mind-set

  • Good problem solving skills

  • Responsibility and ability to work independently but also in a team.

Required Technical and Professional Expertise

  • English: Fluent

  • Basic knowledge of financial concepts

  • High level of accuracy with good attention to details

  • Customer focus mindset

  • Good communication and interpersonal skills

  • Good analytical skills

  • Proactive, can-do attitude

  • Good problem solving skills

Preferred Tech and Prof Experience

  • Experience in Finance / Customer service is an advantage

  • French knowledge

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.