Oracle Manager of Network Operations in Budapest, Hungary
Manager of Network Operations
Oracle Cloud for Industry (OCI) is a specialized business unit focused solely on providing hosted SaaS and Cloud solutions aimed at adding value to our organizations Global Business Units (The GBUs). The OCI’s charter is to provide a SaaS and Cloud-based infrastructure optimized to support our organization’s developed SaaS and Cloud-based applications.
This position will be the leader of the Network Operations team within the Oracle Cloud for Industry Networking department and report to the Sr. Manager of Network Operations. This Manager role is responsible for leading a team of engineers that handles the provisioning of standard service requests, triage/response to network related incidents/problems, and implementation of complex changes in the Oracle Cloud for Industry data center networks. These environments consist primarily of Cisco Nexus routers and switches, Cisco ASA firewalls, and F5 load balancers.
Lead a global team of Tier2 and Tier3 network engineers responsible for the maintenance of Oracle Cloud for Industry data center networks around the world.
Develop and maintain incident and problem management processes
Manage the day to day tasks of running the OCI Network Support department
Implement and troubleshoot F5 server load balancing
Troubleshoot network communication problems as they relate to routing and switching
Correlate detected network events to identify potential problems or root causes
Assist application and system owners in troubleshooting problematic network dependent applications
Serve as a functional escalation point for Network Engineers
Participate in projects that involve existing network infrastructure as required
Participate in a formal incident rapid response process for high priority incidents
Collaborate with the team to insure that an incident's underlying problems are managed and resolved
Implement network change in the context of incident resolution, problem management and service requests
Be aware of and follow existing network management change procedures
Work outside of normal business hours when required (scheduled maintenance, outage response, last minute urgent requests)
Assist with network documentation tasks
Qualifications and Experience:
8 years of hands-on experience in managing network infrastructure in a large enterprise or service provider environment.
Experience with designing, implementing, and supporting large-scale networks, network routing, switches, and internet-related networking and security technologies. Experience provisioning single and multi-tenant cloud environments.
Strong team leadership while developing and managing business processes and workflow, standardizing documentation, and improving project reporting.
May be required to be “hands on” in the configuration, testing, troubleshooting, and deployment of equipment.
6 years of progressive experience in networking and network security, Including firewalls, VPN's, enterprise routing and L3-7 switching
3 years of experience configuring and maintaining load balancers, preferably F5
3 years in enterprise network operations
2 years in firewall technologies, preferably Cisco ASA
2 years in MPLS network design
2 years in BGP and OSPF
2 years working with Cisco switches, preferably Nexus
Expert level network documentation skills including master skills with MS Visio
Strong oral and written skills
Detailed Description and Job Requirements
Work with a world class team to develop, implement, and support cutting edge Oracle technology.
Manages a team maintaining and/or implementing software project(s) and/or internal systems. Defines, documents and manages scope, expectations, implementation approach, deliverables and acceptance testing criteria.
Leads a specialized area which may have diverse functional elements. Frequently interacts with supervisors and/or functional peer group managers. May interact with senior management. Demonstrated leadership skills. Detailed knowledge of several applications within a business area needed. BA/BS degree and relevant experience.
As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salaryverification, professional references, education verification and professional qualifications and memberships (if applicable).
Job: Information Technology
Job Type: Regular Employee Hire