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HERC Rentals Dispatcher B in Burbank, California

Req #: [[id]]

Herc Rentals Inc. is a premier, full-service equipment rental firm – providing our customers the equipment, services and solutions they need to achieve optimal performance safely, efficiently and effectively. A pioneer of the equipment rental industry, Herc Rentals continues to evolve and grow through technological innovations, expanded product offerings and value-added services and consultative solutions to support its customers’ projects.

With more than 55 years of equipment rental expertise, approximately 4,900 employees and approximately 270 company-operated locations across North America, Herc Rentals serves a broad range of end markets, including construction; industrial operations, refineries and petrochemical operations; governmental entities and contractors; disaster recovery and remediation; infrastructure; railroad operations; utilities; film, television, live entertainment and special event production; agricultural operations; and facilities management..

Short Description

This position is directly involved in identifying customer needs, coordinating activities of delivery drivers, maintaining competitive data, inventory control and daily business reporting. Some of the other responsibilities include.

Responsibilities

  • Answer customer calls and concerns

  • Prioritize, Schedule and Dispatch delivery and pick up of equipment

  • Determines the most effective mode and routing of equipment into company facilities and to the customer

  • Use routing tools to ensure movement of equipment adheres to DOT and State/Federal law

  • Relay work orders, messages, and information to and from drivers, supervisors and customers

  • Data entry

  • Other tasks, as assigned by management

Requirements

Professional Experience

Educational Background

Bachelor's degree preferred

Conditions of Employment

Skills

  • Ability to effectively work on multiple assignments in the fast-paced environment of the construction industry

  • An attention to detail

  • Customer service focused

  • Excellent communication skills

  • Must have good data entry skills

  • Must have strong understanding of the logistics pertaining to the greater Bakersfield market and heavy equipment movement

  • Prior Dispatch experience required

  • Strong computer skills

Our long-term strategy underscores the understanding that our success depends on the dedication and capability of our team members. We are focused on attracting, retaining and empowering talented and dedicated people to build the best team in the equipment rental industry. We also seek to build a team that reflects the variety of people, cultures and communities we interact with every day and to create an inclusive, productive environment in which all team members feel valued and respected.

Herc Rentals provides an excellent compensation and benefits package, which includes a competitive salary, retirement savings plan, tuition reimbursement, comprehensive medical, dental, vision care, life insurance coverage, paid vacation and holidays.

Herc Rentals does not discriminate in employment on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.

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