Oracle CX Presales Consultant in Burlington, Massachusetts
CX Presales Consultant
Oracle CX StaffSales Consultant
ORACLE'S COMPLETE CUSTOMER EXPERIENCE (CX) CLOUD - EMPOWERING
PEOPLE, POWERING BRANDS
Oracle CX Cloud Suite enables leading
organizations to deliver great customer experiences throughout their customers’
journey. Organizations seeking a competitive advantage are looking to Oracle to
help them effectively engage their customers across physical and digital
channels to dramatically improve customer retention, up-sell, and brand
advocacy… To strengthen Oracle’s position as a market leader, we are looking
for a Sales Consultant to provide leadership and expertise for industry sales
This highly rewarding role will offer you the opportunity to leverageyour knowledge and skills of Customer Experience and work in unison withOracle’s best field sales executives,solving complex customer problems and translating customer requirements intosolutions that drive business results. Thisis a critical role in driving the continued success of Oracle’s customers inNorth America.
We’re also calling on Financial Services & Insurance professionals, I
would love to talk to you about a dynamic, flexible position where you can use
your knowledge to demonstrate how software can optimize and advance customer
experience in your industry. This role provides you with a cutting edge,
innovative job that transforms the industry and rewards you both financially
Your core responsibility is to understand customer challenges
and deliver solutions leveraging Oracle’s modern Cloud platform and applications.
You are expected to work directly with customers and members
of the sales team on key selling activities such as:
Provide direction and specialist knowledgein applying Oracle CX solutions to client business challenges.
Developand deliver outstanding Oracle presentations and demonstrations.
Build repeatable cloud solution
- Create new industry-focused solution
- Convey the business value of Oraclesolutions to meet customer needs.
successful in this role, you will ideally have:
- A passion for learning and leadership in Customer
- Ability to discuss key industry issues, overall
CX solutions and technical aspects with multiple levels (C-Level to Functional
Managers and IT).
- 3-5 years previous CRM implementation or
consulting (pre-sales) experience in CRM solutions such as, Oracle,
Salesforce.com, or Microsoft.
- A history of selling to diverse leaders in
multiple departments including Marketing, Sales, Service, IT, and Operations.
- Excellent verbal and written communication skills
and prior experience.
CX experience preferred.
Experience in Financial Services ispreferred.
BA/BS degree or equivalent preferred.
More information about Oracle CX Cloud solutions
can be found at http://www.youtube.com/user/OracleCX/home and
Detailed Description and Job Requirements
Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.
As a Staff Sales Consultant you will be responsible for providing presales technical / functional support to prospective clients and customers while ensuring customer satisfaction. Develop and deliver high quality standard Oracle presentations and demonstrations. Present and articulate Oracle product
- s strengths, features, benefits, and competitive advantages. Design, validate, and present Oracle software solutions to include advanced product concepts, future direction, and 3rd party complimentary products.
Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures.3 - 5 years business experience preferred; vendor experience also preferred. 3 years relevant computer applications or database/tools preferred. Demonstrated proficiency in one multi-user operating system. Knowledge of system and application design preferred. Strong written, verbal, and interpersonal skills. Ability to travel as needed. BA/BS degree or equivalent preferred.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
Job: Pre Sales
Job Type: Regular Employee Hire