SpartanNash Computer Operator, 2nd shift in Byron Center, Michigan
Welcome to SpartanNash! We are excited that you have chosen to apply with us today.
Please take a moment to review this position and then read the application overview and instructions below. Depending on the position you are applying for, the application process will take between 10 and 40 minutes.
SpartanNash is an equal opportunity employer (minorities/women/disabled/veterans)
VEVRAA Federal Contractor
Responsible to monitor computer system production jobs and run schedules, review and resolve issues in a timely manner, and conduct back-up processes based on established schedule.
High School Diploma (Required)
or equivalent (GED).
Two years Computer Operations or related computer experience.
Responsibilities and Essential Duties
Monitor computer system jobs across various IT platform servers/operating systems to include both on-site and remote data centers; monitor data center environments, network availability, reports, data processing, etc. for errors and issues.
Operate computer and related peripheral equipment to process and initiate run schedules and production job processing in a timely and accurate manner and process inbound company orders and outgoing shipping notifications.
Responsible to trouble shoot and resolve issues; escalate issues or network outages to appropriate IT areas or supervisor as necessary, and ensure accurate and timely documentation of the issues and the resolution.
Conduct regular back-up process; purge, load, label and rotate backup tapes from various servers.
The above statements are intended to describe the general nature and levels of work being performed as assigned for this job. This is not intended to be an exhaustive list of all responsibilities, duties and requirements; additional responsibilities may be assigned as needed.
Knowledge, Skills Abilities
Good written and verbal communication skills. Must have good organization, prioritization, attention to detail and problem solving skills. Must be Proficient in MS Office (i.e., Word, Excel, etc.). Ability to work a varying schedule (i.e., different shifts and/or days) based on department projects/needs. Experience with wide area network (WAN) a plus. Experience with a wide variety of software and/or hardware products such as Mainframe Operation Systems, Enterprise Server Operations; printers; scanners, tape drives, etc..
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 20 pounds. The associate is frequently required to sit/stand/walk. May be required to travel. While performing the duties of this position, the associate is subject to a typical office environment and is rarely exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Temperatures may vary between office and computer/server room.
Information Technology software and hardware
General office equipment (i.e., computer, telephone, copy/facsimile machine, etc.)