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TTEC Senior Business Intelligence Analyst / Reporting Senior Analyst in Cainta, Philippines

Business Intelligence Senior Analyst

Teletech Cainta site

US shift / graveyard

Job Summary:

This position is responsible for the administration, maintenance, support and other aspects of the development in the Microsoft Business Intelligence (MSBI) platform (Reporting Services (SSRS) and Analysis Services (SSAS) delivered through Power BI Report Server). The job function will require the candidate to work closely with users from the Human Capital, Finance, IT, and Operations departments.

Required Qualifications:

  • Bachelor's degree of higher in Computer Science, Data Science, Business Intelligence, Data Warehousing, IT or related field from an accredited college, university or institution.

  • 2-5 years' experience designing/developing/implementing/administering BI solutions

  • Experience with development and support of SQL Server Reporting Services and SQL Server Analysis Services

  • In-depth technical knowledge of multi-dimensional and Tabular modeling and support

  • Experience with development and support life-cycle

  • Experience with ERP system and tools

  • Proficient with MS Office Suite applications especially Excel 2016

  • Experience working with Finance, IT and other cross functional groups in a team environment to provide support.

  • The ability to multi-task in a fast-moving environment across multiple functions and several dynamic projects.

  • Strong appreciation for the importance of ensuring accuracy in all reporting technologies.

  • Demonstrated ability to create intuitive story telling dashboards with Power BI or similar technologies

Essential Functions:

  • SQL, MDX, and DAX knowledge

  • SSAS/SSRS Solution design and implementation

  • Development, documentation and maintenance of existing and new applications and processes

  • Creation, implementation, and regulation of development standards and best practices

  • Skilled in problem resolution, system administration and development of business rules, system interface and web forms

  • Gather and document user requirements in a clear and organized manner

  • Create appropriate documentation to hand over operation of solutions to operational team

  • Creative problem solving and collaborative team-work

  • Create intuitive visualizations and dashboards to provide insights to clients


Job: *Information Technology

Title: Senior Business Intelligence Analyst / Reporting Senior Analyst

Location: PH-Calabarzon-Cainta

Requisition ID: 02I6U