Oracle Senior CX Presales Consultant in Cairo, Egypt
Senior CX Presales Consultant
Oracle SaaS, CRM PreSales Consultant ( Arabic Speaking)
Position is based in Cairo, Egypt.
Due to the rapid expansion and aggressive growth plans of our Customer Experience (CX) SaaS product line, we are seeking experienced and energetic pre-sales consultants to support this leading edge Software-as-a-Service (SaaS) solution.
The successful candidate must have significant experience in pre-sales support for CRM applications and / or hosted business applications. Preference will be given to candidates already working with software-as-a-service solutions.
Training will be given in our Fusion CRM - Sales, Service and Marketing solutions and the successful candidate will be expected to understand all aspects of the service very quickly (solution, integration, delivery, architecture, security, etc.)
Provide expert support to the sales force on major opportunities
Contribute to formal bids and Invitations to Tender
Working with customers to understand their business issues and formulate value propositions.
Deliver demonstrations, workshops or manage proofs-of-concept (POCs)
Work as part of sales team to formulate account strategies and help identify opportunities.
Working with Partners to transfer knowledge and build joint value propositions
Provide training to the Oracle field sales and SC teams
Develop competitive knowledge and leverage in sales cycle.
Keep up with industry trends and best practices.
Fluency in English and Arabic is a must
Experience in business application software
Minimum 5-7 years experience of pre-sales support with software vendor
Business or Computer Science Degree with emphasis on business applications
Experience in Sales, Service, Marketing business applications, CRM as a user, implementer or supplier
Good appreciation of internet / web applications and desktop/office automation software.
Exhibits good planning and time management skills.
Skilled in presenting and demonstrating with good objection-handling skills
Excellent verbal and written communication skills.
Self motivated and able to work under pressure.
Ability to work as a team, yet work independently on complex problems.
Excellent customer interfacing skills and ability to persuade.
Experience in a sales environment preferred.
. Great negotiator
- Experience in systems analysis or client needs analysis.
Detailed Description and Job Requirements
The primary focus of a Sales Consultant (Pre-sales) is to become an expert in a core set of Oracle products and solutions and to present the value proposition and benefits of our solutions to our partners, prospects and customers and internally to our sales force
As a Senior Sales Consultant you will be responsible for providing presales technical / functional support to prospective clients and customers while ensuring customer satisfaction with minimal supervision, through on-line/in person sales efforts. Acts as a technical resource for less experienced Internet Sales Consultants. Develop and deliver high quality standard Oracle presentations and demonstrations. Present and articulate advanced product features and benefits, product future direction and overall Oracle solutions. Design, validate, and present Oracle software solutions to include advanced product concepts, future direction, and 3rd party complimentary products. Develop and manage reference sites through high quality technical, professional client relationships. Support sales team in online/in-person selling efforts with minimal supervision. Develop and deliver proposed solution to customers. Approximate percentage of face to face interaction with customers to perform responsibilities is 10%
Job duties are varied and complex, needing independent judgment. May have project lead role. 5 years vendor (sales and marketing) experience. 5 years relevant computer applications or database/tools. Demonstrated proficiency in one multi-user operating system. Through knowledge of system and application design. Strong verbal and written communication skills: needs analysis, positioning, business justification, closing techniques. Demonstrated ability to solve complex technical problems with accounts in complex technical environments. Ability to travel as needed. BS degree or equivalent; advanced degree desirable.
As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).
As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salaryverification, professional references, education verification and professional qualifications and memberships (if applicable).
Job: Pre Sales
Job Type: Regular Employee Hire